Sina Fonoti
Lower Hutt,Stokes Valley
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level any position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Fast Food Manager
Burger King
11.2011 - 11.2019
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
- Created and implemented policies to achieve customer satisfaction and maintain food service standards.
- Communicated and negotiated with various vendors to obtain necessary inventory.
- Reduced shortages by holding staff accountable for excessive food waste and conducting shift inventories.
- Calculated time cards to process employee payroll member team using.
- Reconciled cash and credit card transactions to maintain accurate records.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Carefully interviewed, selected, trained and supervised staff.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Correctly calculated inventory and ordered appropriate supplies.
Education
Tangaroa College
Auckland, NZ 01.2006 - 07.2007
Naenae College
Lower Hutt, NZ 08.2008 - 12.2009
Computer Institude
Upper Hutt 01.2009 - 05.2009
Skills
- Implementing Policies
- Business Operations Expertise
- Pricing Strategies
- Cooking Procedures
- Order Delivery Practices
- Customer Service Best Practices
- Shipment Preparation
- Labor and Food Cost Control
- Customer Engagement
- Food Production Management
- Food Preparation and Safety
- Shift Management
- Staff Supervision
- Accounts Payable and Accounts Receivable
- Fire Safety Regulations
- Counting Money
- Front of House Management
- Serve Customers
- Staffing and Sales Reporting
- Food and Beverage Orders
- Billing and Payment Processing
- Teamwork and Collaboration
- Equipment Maintenance
Timeline
Fast Food Manager
Burger King
11.2011 - 11.2019
Computer Institude
01.2009 - 05.2009
Naenae College
08.2008 - 12.2009
Tangaroa College
01.2006 - 07.2007
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