Sina Ramzi Eslamboli
Auckland,AUK
Languages
Persian
Native or Bilingual
Turkish
Full Professional
English
Full Professional
Summary
- Experienced Iranian Facilities Maintenance Engineer with over 10 years of experience in Telecom. Excellent reputation for resolving problems and improving customer satisfaction. Dedicated Facilities professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
- Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
3
3
Certification
1
1
year of post-secondary education
Work History
Facilities Maintenance Engineer
MTN Irancell
Mashhad, Khorasan Razavi
03.2013 - 11.2022
- To raise Work Orders and supervise activities to clear all issues based on SLA and budget
- Monitoring all preventive activities to ensure all actions have been completed appropriately
- Visited project sites during construction to monitor progress and consult with contractors and on-site engineers.
- Controlled engineering activities to maintain work standards, adhere to timelines and meet quality assurance targets.
- Identified and resolved potential structural issues.
- Displayed strong communication and interpersonal skills while visiting clients, jobsites and consultant offices to support project and business development needs.
- Reviewed calculations and analytical data to maintain accuracy of technical reports.
- Managing projects based on different methodologies, such as Waterfall or Agile
- Assisted in bidding process by providing for on-site inspections and preparing take-offs.
- Interacted with state and local agencies concerning compliance with codes and regulations.
- Determined project feasibility by estimating materials costs and sourcing requirements.
- Produced precise technical specifications and data sheets.
- Reviewed and assisted in performing technical bid analysis.
- Educated general public on project progress and plans through public presentations and community discussions.
- Determined availability, strength and viability of Electrical materials for over 25 telecom projects.
Power Engineer
NWI
03.2012 - 02.2013
- Monitoring power distributing system and finding vulnerable points among more than 1000 BTSs.
- Documented daily activities in internal system and submitted timely shift reports.
- Kept BSC areas clean and ready for inspections to maintain high audit and compliance scores.
- Checking all standards in cabling and wiring and using appropriate materials in quality for projects
- Provide fault reports and coordinate with warehouse to order needed devices for replacement
- Observed equipment in operation, system activities, and control readouts continuously.
- Monitored operations to spot and report on issues for quick resolution.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Performed duties under applicable standards, policies, and regulatory guidelines to promote safe working environment.
Helpdesk
NWI
Iran
10.2011 - 03.2012
- Performed root cause analysis and general troubleshooting.
- Monitored systems in operation and input commands to troubleshoot areas.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Followed up with clients to verify optimal customer satisfaction following
support engagement and problem resolution. - Maintained servers and systems to keep networks fully operational during peak periods.
- Used ticketing systems to manage and process support actions and requests.
- Documented transactions and support interactions in system for future reference and addition to knowledge base.
- Monitored problem management database and followed up with assigned personnel.
reference and addition to knowledge base.
Education
Post Graduate Certificate - Applied Management
2021.10 - 2022.09
Online Study due to Covid-19
Master of Science - Business Information systems
11.2024
Otago Polytechnic ,Auckland International Campus
- Awarded Stellar Academic Contribution
Bachelor’s degree - Electrical Engineering
2010
Skills
- Condition Reports
- Critical Thinking
- Project Maintenance
- Coordinating Maintenance Schedules
- Facilities Engineering
- Complex Problem-Solving
- Energy Consumption
- Facility Upkeep
- Customer Satisfaction
- Multi-tasking
- Using innovation
- Focused on details
Certification
- Certified Data Centre Facilities operations Manager, EXIN
- Cloud DC Facility Planning and Deployment Training - 2017
- IELTS certificate Academic Overall 7.5
- IELTS certificate General Overall 7.5
- Customer Satisfaction methods
Timeline
Otago Polytechnic - Post Graduate Certificate, Applied Management
2021.10 - 2022.09
Facilities Maintenance Engineer - MTN Irancell
03.2013 - 11.2022
Power Engineer - NWI
03.2012 - 02.2013
Helpdesk - NWI
10.2011 - 03.2012
- Certified Data Centre Facilities operations Manager, EXIN
- Cloud DC Facility Planning and Deployment Training - 2017
Otago Polytechnic University - Master of Science, Business Information systems
Azad University of Iran - Bachelor’s degree, Electrical Engineering
Hobbies
- Music
- Nature
- Sitcoms
- Soccer
References
Shafiq Alam ( Seniro Lecturer of Otago polytechnic University) 0210 255 1682
Yashuoa Arjmand ( CEO of Sorena Visa) 022 505 8749
Majid Ghanbari ( Team leader in SageDoors Company) 022 111 6373
Similar Profiles
Atefe MahdaviadelAtefe Mahdaviadel
Data Analytics Engineer at MTN IrancellData Analytics Engineer at MTN Irancell
Maryam Roohi KarbasdehiMaryam Roohi Karbasdehi
HR Assistant at MTN IrancellHR Assistant at MTN Irancell
Sima NakhaeiSima Nakhaei
Sales Intelligence Specialist at MTN IrancellSales Intelligence Specialist at MTN Irancell