SINA SALAUSA

Self-motivated, enthusiastic, and hardworking with a solid passion for connecting with people in person and over the telephone. Eager to utilize excellent communication and problem-solving skills to provide exceptional customer service and contribute to the success of the organization. I am currently studying night class in Call Center Operation at Solomon Group. I am currently working on assessments and trainings that demonstrates creating emails about the information requested by the customer, navigations skills, roles plays of how to deal with angry customers, and understand the customer services principles. I am a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

• Exceptional computer and typing skills (Microsoft word, Excel and Power Point)
• High attention to detail
• Excellent written and verbal English skills
• Demonstrate ability to multitask
• Be able to work under pressure
• Excellent communication and listening skills
• Excellent time management skills
• Demonstrate ability to interpret data

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