Sinead Lunam
Christchurch,Prebbleton
Summary
Motivated, professional seeking new beginnings and exciting job opportunities. Eager to bring my skills and experience to contribute to a dynamic and thriving work environment. I have always demonstrated high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations.
Overview
6
6
years of professional experience
Work History
Service Delivery Coordinator
NZPOST
06.2022 - 11.2023
- Coordinated with cross-functional teams for successful project completion, ensuring timely and quality services.
- Performed routine inspection and preventive care on assigned equipment and communicated defects and needed repairs to company personnel.
- Resolved issues relating to delays and parts to maintain satisfaction.
- Checked paperwork for completion and followed up to obtain additional details.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Processed invoices and payments in line with company policies and procedures.
- Provided professional services and support in a dynamic work environment.
- Organized and detail-oriented with a strong work ethic.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Learned and adapted quickly to new technology and software applications.
- Gained extensive knowledge in data entry, analysis and reporting.
- Processed and checked courier pays.
- Collaborated with team members to achieve timely completion of comprehensive stock audits.
Retail Manager / Body Piercer
TRENDEZ
04.2019 - 06.2022
- Assisted in recruiting, hiring and training of team members.
- Prioritized excellent customer service through continuous monitoring of employee interactions with shoppers.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Mentored team members to enhance professional development and accountability in workplace.
- Recruited top talent for retail positions by conducting thorough interviews and selecting qualified candidates that aligned with company values.
- Trained apprentice piercers on proper techniques and safety protocols, fostering a supportive learning environment.
- Managed appointment scheduling efficiently while accommodating walk-ins when possible to maximize daily revenue generation.
Front Of House
Speight's Ale House
01.2018 - 04.2019
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Adjusted food preparation methods in accordance with customer requests.
- Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
- Assisted staff with filing, scanning and copying documents during peak schedules to support administrative duties and utilize time management skills.
- Checked room availability and calendar bookings to schedule reservations for incoming guests and provide detailed itinerary.
- Disinfected frequently touched between guests to minimize infection risks.
- Reduced wait times for customers by efficiently managing tables turnover rates during high-volume shifts.
- Utilized POS system to receive and process food and beverage orders.
- Upheld company standards for quality, safety, and cleanliness throughout daily tasks, contributing to a consistent dining experience for all guests.
Education
Villa Maria College
Christchurch, CANSkills
- Excellent Communication
- Multitasking Abilities
- Dependable and Responsible
- Organizational Skills
- Conflict Resolution
- Analytical Thinking
- Customer Service
- Time Management
Languages
English
References
- Kerry Hammersley, NZPOST - Area Manager, 021 025 70126
- Steven Kemp, NZPOST - Service Delivery Coordinator
Timeline
Service Delivery Coordinator
NZPOST
06.2022 - 11.2023
Retail Manager / Body Piercer
TRENDEZ
04.2019 - 06.2022
Front Of House
Speight's Ale House
01.2018 - 04.2019
Villa Maria College
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