Sinead O'Toole
79 Safety Beach ,NSW
Summary
Versatile and empathetic professional with a proven track record at Cerebral Palsy Alliance, adept in daily living assistance and computer skills. Excelled in fostering client independence and team leadership, enhancing client well-being and operational efficiency without compromising safety. Achieved significant improvements in client engagement and team collaboration.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Cerebral Palsy Alliance
10.2020 - Current
- Managed the daily schedules of 5 patients simultaneously, showcasing excellent organizational and time management abilities.
- Demonstrated strong empathy and effective communication skills while assisting patients with Activities of Daily Living (ADLs) such as feeding, showering, and toileting.
- Fostered client independence by actively listening to their needs and creatively implementing safe strategies to help them achieve their personal goals.
- Planned and facilitated safe, engaging activities, promoting a sense of purpose and enhancing the well-being of clients.
- Utilized strong organizational skills to plan and support the execution of recreational activities for residents, ensuring smooth operations and client engagement.
- Completed administrative duties, including writing and submitting comprehensive reports and maintaining accurate clinical documentation.
- Demonstrated meticulous attention to detail in documenting client observation checks and health updates.
- Ensured compliance with Workplace Health and Safety (WH&S) standards, fostering a safe and supportive environment for both clients and staff.
Secretary
University of Technology Sydney
07.2022 - 07.2023
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Demonstrated strong communication and interpersonal skills when managing student inquiries.
- Maintained daily report documents, memos and invoices.
Conversation Facilitator
University of Technology, Sydney
07.2022 - 06.2023
- Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
- Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
- Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the English language and Australian Culture
- Increased participant engagement by incorporating interactive activities and group discussions into sessions.
Team Leader
McDonald's, Brooksdale
01.2014 - 09.2020
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
Bachelor of Business - Business
University of Technology Sydney
Sydney, NSW09-2024
Skills
- Daily living assistance
- Problem-solving
- Personal care
- Task Oriented
- Documentation skills
- Computer skills
- Team leadership
Certification
- Provide CPR - (Completed in 2024)
- Provide First Aid - (Completed in 2024)
- Working with Children Check -(Completed in 2024)
- Certificate III in Individual Support (Ageing and Disability) - Cerebral Palsy Alliance - ( Completed in 2024)
Languages
Spanish
Professional Working
Timeline
Secretary
University of Technology Sydney
07.2022 - 07.2023
Conversation Facilitator
University of Technology, Sydney
07.2022 - 06.2023
Disability Support Worker
Cerebral Palsy Alliance
10.2020 - Current
Team Leader
McDonald's, Brooksdale
01.2014 - 09.2020
- Provide CPR - (Completed in 2024)
- Provide First Aid - (Completed in 2024)
- Working with Children Check -(Completed in 2024)
- Certificate III in Individual Support (Ageing and Disability) - Cerebral Palsy Alliance - ( Completed in 2024)
Bachelor of Business - Business
University of Technology Sydney
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