Siniteke Finau
Auckland,AUK
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Specialise in quality, speed and process optimisation. Hardworking with an exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
Sales Assistant Team Member
Number One Shoes
06.2022 - Current
- Handling customer refunds and exchanges.
- Increased sales by engaging with customers and identifying their specific needs.
- Helped customers locate products and checked store system for merchandise at other sites
- Enhanced customer satisfaction through providing personalised recommendations and attentive customer service.
- Conducted price labelling, stock take, contributing excellent customer service to achieve company goals and KPIs.
Digital Marketing Intern
First Home Buyer's Club
09.2023 - 11.2023
- Writing blogs and recommendations for customers purchasing their first homes
- Improved brand awareness by developing and implementing ideas to targeted social media campaigns.
- Boosted lead generation with creation of engaging email marketing campaigns.
- Analysed user behaviour on company website, utilising Google Analytics, Facebook metrics and HubSpot Academy to inform future website design improvements and content strategies.
Crew Member
Subway Restaurant
04.2019 - 05.2022
- Trained new employees and showed them health and safety procedures
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within establishment.
- Opened and closed restaurant independently.
- Demonstrated respect, friendliness and willingness to help wherever needed towards customers and employees.
Education
Certificate - Real Estate
Unitec Te Pūkenga
Mount Albert, NZ05.2024
Bachelors - Marketing in Business
Auckland University of Technology
Auckland, NZ11.2023
Certificate - Business
Auckland University of Technology
Auckland, NZ06.2020
High School Diploma -
Aorere College
Papatoetoe, NZ12.2019
Skills
- Self-motivated
- Good listening skills
- Uses initiative thinking
- Team work
- Strong communication
- Goal-Oriented
- Multitasking
- Computer literacy
- Client Service
Languages
Tonga
Full Professional
English
Full Professional
Hobbies
Digital marketing, volunteer work, hiking, quality time with family
Timeline
Digital Marketing Intern
First Home Buyer's Club
09.2023 - 11.2023
Sales Assistant Team Member
Number One Shoes
06.2022 - Current
Crew Member
Subway Restaurant
04.2019 - 05.2022
Certificate - Real Estate
Unitec Te Pūkenga
Bachelors - Marketing in Business
Auckland University of Technology
Certificate - Business
Auckland University of Technology
High School Diploma -
Aorere College
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