Siniteke Tautuaa
Auckland,Papaptoetoe
Summary
Dedicated stock team member familiar with using SAP and inventory count methods. Safety-driven and hardworking with good multitasking and planning skills. Proficient in customer service procedures and standards.
Overview
5
5
years of professional experience
Work History
Storeperson
Frucor Suntory
01.2023 - Current
- Improved store organization by implementing efficient inventory management systems.
- Streamlined order processing for faster customer service and increased sales.
- Maintained accurate stock levels with regular audits and timely reordering of products.
- Enhanced customer satisfaction through personalized assistance and product recommendations.
- Collaborated with team members to optimize store operations and achieve performance goals.
Customer Service Representative
Piedmont Airlines
09.2019 - 05.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall flight experience.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
High School Diploma -
Westwood High School
Mesa, Arizona05.2013
Skills
- Warehouse Safety
- Inspecting merchandise
- Replenishing merchandise
- Loading and unloading
- Receiving Shipments
- Managing stock
- Deadline Adherence
- Workplace Cleanliness
- Customer Service Management
- Employee Training
- Delegating Work
- Multitasking and Organization
Hobbies
- Family Time
- Foodie
- Faith & Choir
Timeline
Storeperson
Frucor Suntory
01.2023 - Current
Customer Service Representative
Piedmont Airlines
09.2019 - 05.2022
High School Diploma -
Westwood High School
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