Siniua Otto
Auckland
Summary
I am a 1st-year student at AUT, taking a break during semester 2 to gain work experience. It is a priority of mine to gain experience at this time as I understand the skills, tools, and knowledge taught to me will improve my work ethic. I've achieved significant improvements in customer satisfaction, showcasing flexibility and a customer service mindset. I am looking for a company that values and respects their employees. My schedule is flexible and am available as soon as you have any availability.
Overview
1
1
year of professional experience
Work History
Customer Service
Bunnings Warehouse
09.2021 - 11.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Auckland University of Technology
Auckland, NZNo Degree -
Manurewa High School
Manurewa, NZ11.2023
Skills
- Customer service mindset
- Flexibility
- Customer service abilities
- Fast-paced
- Communication skills
- Customer service skills
- Teamwork skills
Other
Played for 1st XV Girls in School - 3 years
2021 - 2023
Captain for sevens girls rugby - 1 year
2022
Young advisory group Le Va - 1 year
2022
Leadership Group Tupuanga - 1 year
2023
Timeline
Customer Service
Bunnings Warehouse
09.2021 - 11.2022
High School Diploma -
Auckland University of Technology
No Degree -
Manurewa High School
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