Sione Petau
Papatoetoe,AUK
Summary
Driven Export Coordinator with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects. Looking to apply 8 years of senior leader training knowledge and experience to a new challenge.
Overview
14
14
years of professional experience
Work History
Export Coordinator / 2IC
Villa Maria
06.2021 - Current
- Booked various jobs with multiple freight forwarders.
- Running team talk box meetings
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Training new employees in various procedures and gave feedback on daily work performance to increase productivity
- Facilitated communications between customer service and warehouse personnel to answer questions or resolve concerns.
- Served as mediator when appropriate to settle conflicts and discrepancies between field personnel and management.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Ports connect savvy (container management)
- Directed dispatching, routing, and tracking of Multiple domestic and export orders
Warehouse Senior Storeman
Villa Maria
08.2019 - 06.2021
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Loaded Multiple trucks.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Improved efficiency with quick and accurate loading of boxes.
Ground Operations Trace Agent
DHL EXPRESS
02.2013 - 08.2019
- Training new temps and full time staff achieving an increase of 7.9% of work productivity
- Liaised with third party companies for customer service queries.
- Planned rosters and coached team on customer service and problem solving techniques.
- Presented monthly stats and issues to representative meetings.
- Provided primary customer support to internal and external customers.
- Run weekly team meetings to provide weekly updates on KPI's
- Updated weekly reports that would been sent to regional office.
- Fully learnt reception skills and am able to fill in when needed.
- Conducted weekly reports that would been sent to regional office
- Previously involved in committees that planned Christmas and sports events.
- Answered product and service questions, suggesting other offerings to attract potential customers.
Night Shift Senior Representative
THE WAREHOUSE
05.2009 - 02.2012
- Allocating roster changes
- Preparing sale displays
- Pick / Packing
- Printing Ticket sale displays
- Hoist Driver
- Heavy lifting
Education
High School Diploma -
Aorere College
Auckland, Auckland2010
- Military Training
Limited Service . Volunteer (LSV) Course
Hobsonville Point2012
Skills
- Team leadership
- First Aider (expired)
- Fire Warden (Current)
- Current Fork Hoist license
- Extremely organized
- Strong verbal communication
- Data entry
- Report writing
- Staff development
- Public speaking
- Self-motivated
- Conflict resolution
- Schedule Management
- Teamwork Scheduling
Accomplishments
- (EOM) Multiple Employee of the month awards
- (H&S) Health and Safety awards
- successfully located hidden contraband inside items going out and coming into the country
- Assisted NZ customs with contraband busts
REFEREES
Melissa Hoeft
Ground Operations Supervisor
DHL Express
M: 029 776 2873
P: (09)9762873
E: Melissa.Hoeft@dhl.com
Eddie Lal
Warehouse Supervisor
Villa Maria
W: 021636352
M:0226123845
E: Eddie.Lal@indevin.com
Able to Provide more Referees on request.
Timeline
Export Coordinator / 2IC
Villa Maria
06.2021 - Current
Warehouse Senior Storeman
Villa Maria
08.2019 - 06.2021
Ground Operations Trace Agent
DHL EXPRESS
02.2013 - 08.2019
Night Shift Senior Representative
THE WAREHOUSE
05.2009 - 02.2012
High School Diploma -
Aorere College
- Military Training
Limited Service . Volunteer (LSV) Course
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