Sione Tuputupu
Summary
Adept at optimizing delivery routes and managing time efficiently, I enhanced customer satisfaction and operational efficiency at Poste Haste Group. My ability to prioritize under pressure, coupled with strong package handling skills, led to significant improvements in delivery accuracy and client relations. Skilled in problem-solving and customer service, I consistently exceeded productivity goals.
Logistics professional with proven track record in efficient route management and on-time deliveries. Adept at navigating complex delivery schedules while maintaining focus on customer satisfaction and reliability. Known for adaptability and strong teamwork in dynamic settings.
Experienced with route planning, vehicle maintenance, and customer service. Utilizes effective time management to ensure punctual deliveries. Knowledge of navigation tools and safety protocols to maintain high standards of service.
Professional logistics specialist with strong track record in efficient, timely deliveries and exceptional organizational skills. Known for fostering teamwork and adapting to changing demands, ensuring reliable service. Expertise in route planning, vehicle maintenance, and customer relations, consistently delivering results that exceed expectations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Courier Contractor
Poste Haste Group
03.2022 - Current
- Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
- Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
- Enhanced delivery efficiency by optimizing routes and time management strategies.
- Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.
- Minimized potential damage by carefully handling fragile parcels and adhering to specific packing requirements.
- Increased customer satisfaction through prompt and professional communication during pick-ups and deliveries.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Voice Picker
Martin Brower
02.2022 - 12.2022
- Accurately picked orders using voice picking system, ensuring customer satisfaction and timely delivery of products.
- Exhibited excellent multitasking abilities by managing multiple orders simultaneously, ensuring timely and accurate order fulfillment.
- Maintained a clean and organized work environment, promoting safety and efficiency in the warehouse.
- Contributed to a positive work environment by fostering strong relationships with team members and supporting colleagues when needed.
- Consistently demonstrated a strong work ethic and commitment to meeting customer expectations, resulting in positive feedback from supervisors and colleagues.
Picker Packer
Marley NZ
08.2021 - 01.2022
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Prepared shipments for safe transportation by securely wrapping pallets and labelling packages according to company guidelines.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
Education
Mechanical Engineering Level 3 - Engineering Mechanics
Toi Ohomai Institute of Technology
Tauranga, NZ11-2017
Level 1,2,3 -
Tauranga Boys Collage
Tauranga, NZ11-2016
Skills
- Package handling
- Punctuality
- Deadline oriented
- Route planning
- Working independently
- Problem-solving
- Time management
- Customer service
- Multitasking and organization
- Package delivery and Pick-up
- Valid Driver's license
Accomplishments
- Resolved product issue through consumer testing.
Certification
- Forklift Operator Certification - Occupational Safety and Health Administration (OSHA).
- International Air Transport Association Dangerous Goods Regulations Awareness Course 1.5 for Couriers– IATA Training.
Languages
English
Professional Working
Tonga
Full Professional
Timeline
Courier Contractor
Poste Haste Group
03.2022 - Current
Voice Picker
Martin Brower
02.2022 - 12.2022
Picker Packer
Marley NZ
08.2021 - 01.2022
Mechanical Engineering Level 3 - Engineering Mechanics
Toi Ohomai Institute of Technology
Level 1,2,3 -
Tauranga Boys Collage
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