Sione Ulupano
Auckland
Summary
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
I am also pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
I am seeking an opportunity to expand my skills, knowledge and experience. I am eager to learn and to take every opportunity to reach my full potential. My focus is to develop my skills, knowledge and gain as much experience as possible. If given an opportunity to work for you I will not let you down.
Overview
2025
2025
years of professional experience
Work History
Crew Member
Mc Donalds, Hamilton Five Cross Roads
12.2011 - 12.2012
- Customer service
- Cashier
- Stock take
- Maintenance
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash and credit transactions with attention to accuracy and security procedures.
- Trained new staff on operational procedures and customer service best practices.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
Crew Member
Mcdonalds
2013 - 2015
Machine Operator
Vip Steel & Plastics East Tamaki
03.2015 - 02.2017
- Eye to detail
- Multi Machine operating
- Pick packing
- Assisted in training new operators on safety protocols and machine operation procedures.
- Collaborated with team members to optimize production processes and enhance efficiency.
- Helped with change-overs and set up to assist with job preparation and production functions.
- Reduced downtime by monitoring machine performance and addressing any concerns promptly.
- Managed inventory levels by tracking material usage and coordinating timely replenishment orders with suppliers.
- Improved energy efficiency, adjusting machines to operate at optimal levels without compromising output.
Voice Picker
Coca Cola Christchurch
03.2017 - 06.2018
- Forklift (OSH)
- Pick Packing
- Laser Scanner
- Machine operator
- Stock take
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
- Accurately picked orders using voice picking system, ensuring customer satisfaction and timely delivery of products.
- Contributed to a positive work environment by fostering strong relationships with team members and supporting colleagues when needed.
Multi Machine Operator
Prolife Foods LTD
06.2018 - 12.2021
- Supervisor
- 2IC
- Multi room machine operator
- Stock take
- Housekeeping
- Pick packing
- Forklift
- Time keeping
- KPI Targets & Records
- Implemented improvements in machine setup to enhance output speed.
- Documented production data and reported issues to management for resolution.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
- Managed inventory levels by tracking material usage and coordinating timely replenishment orders with suppliers.
- Monitored production metrics, identifying trends to drive continuous improvement initiatives.
- Maintained accurate documentation of production data, enabling informed decision-making for process improvements.
Night Shift Supervisor
Dry Foods LTD Blenheim
01.2022 - 10.2022
- Machine operator
- Pick packer
- Forklift
- KPI management
- Daily reports
- Maintenance
- Shift changeover
- Quality checks
Bottling Machine Operator
WineWorks Blenheim
10.2022 - 07.2024
- Machine operator
- Eye to detail
- Problem solving
- Multitask
- Chemical handling
- Conducted comprehensive software testing to ensure functionality and performance standards were met.
Multi Machine Operator
Prolife Foods LTD
2024 - 2025
Education
No Degree -
Alfriston
CollegeSkills
- Teachable customer service
- Clear communication flexibility
- Attention to detail
- Hardworking & reliable
- Positive attitude
- Time management
- Multitasking and organization
- Problem-solving
- Initiative and self-motivation
- Leadership qualities
- Heavy lifting
- Resilience and persistence
- Previous Forklift experience
Accomplishments
- Forklift Experience ( Expired)
- First Aider (Expired)
Languages
Tonga
Limited Working
Timeline
Bottling Machine Operator
WineWorks Blenheim
10.2022 - 07.2024
Night Shift Supervisor
Dry Foods LTD Blenheim
01.2022 - 10.2022
Multi Machine Operator
Prolife Foods LTD
06.2018 - 12.2021
Voice Picker
Coca Cola Christchurch
03.2017 - 06.2018
Machine Operator
Vip Steel & Plastics East Tamaki
03.2015 - 02.2017
Crew Member
Mc Donalds, Hamilton Five Cross Roads
12.2011 - 12.2012
Crew Member
Mcdonalds
2013 - 2015
Multi Machine Operator
Prolife Foods LTD
2024 - 2025
No Degree -
Alfriston