Sione Taulanga Finau
Otahuhu,AUK
Summary
Accomplished professional with a strong mechanical aptitude and expertise in safety procedures, honed at Moana Fisheries. Proven ability to handle customers and resolve conflicts, enhancing team success. Successfully operated machinery, achieving a 95% efficiency rate. Adept at coordinating tasks and adapting to dynamic environments, ensuring seamless operations and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Machine Operator Helper
Moana Fisheries
Mt Wellington
12.2025 - Current
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Verified production orders prior to starting set-up.
- Monitored and observed production line to watch for pile-ups and jams.
- Operated machinery and equipment to complete production processes.
Horticultural Seasonal Worker
Northern Valley Packers
Bindoon, Perth WA
03.2020 - 12.2025
- Handling equipment and products safety at the Orchid and pack house
- Coordinated with farm management to plan and adjust tasks based on weather conditions and crop needs.
- Conducted daily routine throughout the farm to pack house and identifying need for repairs or adjustments.
Customer Service Representative
LunaEva
Malupo Quary , Nuku’alofa
11.2010 - 02.2020
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Answered inbound calls, chats and emails to facilitate customer service.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
Education
Training Certificate Level 2
Maufanga , Nuku’alofa Skills
- Handling customers and conflicts
- Helping crew team achieving goal
- Mechanical aptitude
- Safety procedures
Sione Finau
- First language: Tongan
- Second language: English
Timeline
Machine Operator Helper
Moana Fisheries
12.2025 - Current
Horticultural Seasonal Worker
Northern Valley Packers
03.2020 - 12.2025
Customer Service Representative
LunaEva
11.2010 - 02.2020
Training Certificate Level 2