Summary
Overview
Work History
Education
Skills
Volunteer Experience
Hobbies and Interests
Timeline
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Sisilia Kinisimere Nasora

408A Hapia Street, Camberley, Hastings,New Zealand

Summary

Dedicated health and community services professional with expertise in creating welcoming environments and managing patient records. Proven track record of enhancing patient satisfaction through efficient administrative support and proactive communication. Strong organizational skills and commitment to delivering high-quality service in fast-paced settings.

Overview

14
14
years of professional experience

Work History

Te Whatu Ora
Hastings, New Zealand
03.2021 - 04.2023
  • Greeted patients, whanau, and staff to create welcoming environment.
  • Issued parking tokens to staff for convenience.
  • Managed ECA database to ensure accurate patient records.
  • Prepared clinic for daily operations, ensuring readiness for patient flow.
  • Answered phone calls and addressed queries promptly.
  • Conducted pre-admission and admissions processes for wards efficiently.
  • Maintained COVID administration register to comply with health regulations.
  • Traveled throughout Hawkes Bay area to assist clinical staff with administrative tasks.

Healthcare New Zealand
Napier, New Zealand
03.2019 - 06.2021

Performed personal care tasks for residents to ensure comfort and hygiene.

Prepared meals according to dietary guidelines for elderly individuals.

  • Utilized hoists and slings for safe patient transfers.

Assisted with medication administration and dressing changes to maintain health standards.

Facilitated engaging activities for elderly residents to promote social interaction.

Changed catheter bags to uphold cleanliness and prevent infections.

Summerset in the Vines
Havelock, New Zealand
05.2016 - 10.2019

Ensured patient safety by adhering to strict health and safety guidelines.

  • Administered prescribed medication while monitoring patient reactions.

Provided comprehensive care, including personal hygiene tasks.

Prepared meals and served breakfast in bed to enhance dining experience.

Engaged elderly patients in daily activities and exercise to promote well-being.

Changed colostomy bags to maintain cleanliness and comfort.

Regularly made beds to uphold hygiene standards.

Followed infection control protocols to minimize risks.

Bupa Redwood Home and Hospital
Rotorua, New Zealand
08.2014 - 04.2016

Adhered to strict health and safety guidelines, ensuring patient safety at all times.

  • Administered prescribed medications while closely monitoring patient responses.

Delivered comprehensive care encompassing personal hygiene and meal preparation tasks.

Facilitated daily activities and exercises for elderly patients, promoting overall well-being.

Regularly changed colostomy bags to ensure comfort and cleanliness.

Maintained hygiene standards by consistently making beds.

Implemented infection control protocols to effectively minimize risks.

Healthcare New Zealand
Rotorua, New Zealand
01.2013 - 01.2014
  • Supported individuals in daily living routines with personalized care plans.
  • Provided assistance to spinal injury clients in achieving independence.
  • Utilized ceiling hoist equipment for safe patient mobility.
  • Administered peg feeding to ensure nutritional needs were met.
  • Accompanied clients to physiotherapy sessions, shopping trips, and work engagements.

World Health Organization
Suva, Fiji
05.2012 - 08.2012
  • Assisted clinical staff in distributing elephantiasis medication to local families.
  • Visited families to promote awareness of medication importance.
  • Provided information on disease prevention and management strategies.
  • Advocated for improved health and well-being within the community.

Land Transport Authority
Suva, Fiji
02.2009 - 10.2009
  • Prepared candidates for interviews, ensuring comprehensive readiness of interview panels and rooms.
  • Shortlisted applicants based on qualifications and organizational fit.
  • Typed offer letters to facilitate timely onboarding processes.
  • Updated employer files to maintain accurate personnel records.
  • Responded to staff inquiries regarding annual leave policies and procedures.
  • Coordinated interview preparations to enhance recruitment efficiency.

Education

NZQA -

NZQA - Level 2 Health And Well Being
Rotorua, New Zealand
07-2026

TE WHATU Ora Cadetship -

Hawkes Bay, New Zealand
01-2021

Service Pro International -

Certificate in Front Desk Operations
Suva, Fiji
01-2008

Some College (No Degree) -

St Joseph Secondary School - Completed NCEA Lecvel
Suva, FIJI

Skills

  • Health and disability management
  • Hospital administration
  • Wellness promotion
  • Front office operations
  • Patient care
  • Customer service
  • Health administration
  • Medication management
  • Infection control
  • Database management
  • Time management
  • Effective communication
  • Data management
  • Troubleshooting
  • Teamwork and collaboration
  • PPE compliance
  • Adaptability and flexibility
  • First aid and CPR
  • Telephone etiquette
  • Calm under pressure
  • Training and development
  • Project planning
  • Computer proficiency
  • Self-direction
  • Recordkeeping
  • Quality assurance
  • Problem solving
  • Positive attitude and dependability

Volunteer Experience

Tanoatea, Napier, New Zealand, 02/01/21, 04/30/23, Playing Volleyball, Reading, Spending Time with my family.

Hobbies and Interests

  • Full Car Licence
  • Very Computer literate
  • MS office
  • Use of all other office equipment e.g. printer, scanner etc.

Timeline

Te Whatu Ora
03.2021 - 04.2023

Healthcare New Zealand
03.2019 - 06.2021

Summerset in the Vines
05.2016 - 10.2019

Bupa Redwood Home and Hospital
08.2014 - 04.2016

Healthcare New Zealand
01.2013 - 01.2014

World Health Organization
05.2012 - 08.2012

Land Transport Authority
02.2009 - 10.2009

NZQA -

NZQA - Level 2 Health And Well Being

TE WHATU Ora Cadetship -

Service Pro International -

Certificate in Front Desk Operations

Some College (No Degree) -

St Joseph Secondary School - Completed NCEA Lecvel
Sisilia Kinisimere Nasora