Sitapa Ki Nuusila Blake
Mangere East,AUK
Summary
Proven leader at National Personnel Limited, adept in operations management and strategic planning, with a knack for fostering teamwork and collaboration. Enhanced team productivity and customer satisfaction through innovative process improvements and effective staff mentoring. Demonstrated excellence in staff development and complex problem-solving, achieving significant organizational goals.
Overview
10
10
years of professional experience
Work History
Supervisor
National Personnel Limited
BPC Project At Auckland International Airport
11.2023 - 06.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
Superintendent
National Personnel Limited
Mined Tunnel, Auckland CBD
03.2023 - 11.2023
- Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
- Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
- Reviewed plans and inspected ongoing construction to keep work in line with project goals.
- Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
- Collaborated with architects, engineers, and contractors to achieve seamless project execution.
- Implemented safety protocols for reduced workplace accidents and improved employee wellbeing.
- Supported project coordination and smooth workflow by coordinating materials, inspections, and contractor actions.
- Mentored junior staff, leading to increased productivity and improved teamwork throughout the organization.
- Maintained safety onsite and upheld all OSHA regulations by [Action].
- Conducted regular site inspections to maintain compliance with industry regulations and standards.
- Worked with specialized teams to accomplish all objectives and achieve goals.
- Scheduled and supervised maintenance and repair of equipment, buildings and grounds.
- Established effective quality control measures for consistent delivery of high-quality construction projects.
- Resolved conflicts between staff and customers swiftly and professionally.
- Analyzed reports to identify areas of improvement and implement corrective action.
- Stepped up during foreman's absence to answer questions and delegate project tasks to employees.
Link Alliance Supervisor
National Personnel Limited
Mined Tunnel, Auckland CBD
12.2019 - 02.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Link Alliance Mercury Lane Station Leading Hand
National Personnel Limited
Downtown Project (Queen Wharf), Auckland CBD
02.2019 - 11.2019
- Developed a strong rapport with staff members through effective communication and leadership skills.
- Enhanced team productivity by efficiently allocating tasks and closely monitoring progress.
- Facilitated smooth workflows by proactively identifying potential issues and implementing corrective measures.
- Promoted safety awareness among the workforce, leading to reduced incidents and accidents on site.
- Trained employees how to fix problems, correct mistakes, and maximize productivity.
- Cultivated a positive work environment that fostered teamwork, collaboration, and continuous improvement.
- Communicated effectively with clients to identify needs, gather feedback, and provide regular updates on project status.
Leading Hand
National Personnel Limited
Downtown Project (Queen Wharf), Auckland CBD
11.2018 - 01.2019
- Developed a strong rapport with staff members through effective communication and leadership skills.
- Enhanced team productivity by efficiently allocating tasks and closely monitoring progress.
- Facilitated smooth workflows by proactively identifying potential issues and implementing corrective measures.
- Promoted safety awareness among the workforce, leading to reduced incidents and accidents on site.
Foreman
National Personnel Limited
NCI Project Hobson Wharf
01.2018 - 11.2018
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
- Inspected completed work to verify quality standards and compliance with criteria.
- Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
- Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
- Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
- Reviewed project details to specify correct materials and equipment for job sites.
Leading Hand
National Personnel Limited
Fred Thomas Drive Project
01.2017 - 11.2017
- Developed a strong rapport with staff members through effective communication and leadership skills.
- Enhanced team productivity by efficiently allocating tasks and closely monitoring progress.
- Facilitated smooth workflows by proactively identifying potential issues and implementing corrective measures.
- Promoted safety awareness among the workforce, leading to reduced incidents and accidents on site.
- Cultivated a positive work environment that fostered teamwork, collaboration, and continuous improvement.
- Applied troubleshooting and diagnostics abilities to assess repair and maintenance needs.
- Fostered an atmosphere of open communication within the team, promoting a culture of continuous learning and knowledge sharing.
Leading Hand
National Personnel Limited
Port Of Auckland Project
01.2016 - 12.2016
- Developed a strong rapport with staff members through effective communication and leadership skills.
- Enhanced team productivity by efficiently allocating tasks and closely monitoring progress.
- Promoted safety awareness among the workforce, leading to reduced incidents and accidents on site.
- Cultivated a positive work environment that fostered teamwork, collaboration, and continuous improvement.
- Communicated effectively with clients to identify needs, gather feedback, and provide regular updates on project status.
Carpenter
National Personnel Limited
Vector Vero Project
09.2014 - 12.2015
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Followed established job site safety regulations and maintained safe and clean work area.
- Read and interpreted blueprints to follow specifications of projects.
- Optimized workspace organization by maintaining a clean, safe, and efficient work environment throughout each project''s duration.
Education
No Degree - NZQA Level 4
Commercial And Civil Infrastructure Course
Auckland, NZ01.2023
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Inventory Control
- Strategic Planning
- Staff Discipline
- Staff Development
- Process Monitoring and Improvement
- Operations Management
- Processes and procedures
- Policy Enforcement
- Inventory Oversight
- Expectation setting
- Negotiation
- Teamwork and Collaboration
- Multitasking Abilities
- Excellent Communication
- Decision-Making
- Professionalism
- Relationship Building
- Team building
- Analytical Thinking
Additional Information
More than 25 yrs of experiences on Construction and Carpenters which 15 yrs of experience overseas
Timeline
Supervisor
National Personnel Limited
11.2023 - 06.2024
Superintendent
National Personnel Limited
03.2023 - 11.2023
Link Alliance Supervisor
National Personnel Limited
12.2019 - 02.2023
Link Alliance Mercury Lane Station Leading Hand
National Personnel Limited
02.2019 - 11.2019
Leading Hand
National Personnel Limited
11.2018 - 01.2019
Foreman
National Personnel Limited
01.2018 - 11.2018
Leading Hand
National Personnel Limited
01.2017 - 11.2017
Leading Hand
National Personnel Limited
01.2016 - 12.2016
Carpenter
National Personnel Limited
09.2014 - 12.2015
No Degree - NZQA Level 4
Commercial And Civil Infrastructure Course