SKY MCDAVITT
Te Kopuru,NTL
Summary
Throughout my 3+ years in the work feild I have found myself to be a very detail-oriented customer service representative with a strong track record in team collaboration and delivering exceptional service. Known for effectively managing stressful situations while maintaining high standards of communication and customer support.
Overview
4
4
years of professional experience
4
4
Certifications
Work History
Barista
Merkabah
Northland, Dargaville
11.2025 - Current
- Prepared and served a variety of coffee beverages to customers.
- Collaborated with team members to ensure smooth service flow.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
Volunteer Firefighter
FENZ
northland, Te Kopuru
08.2023 - Current
- Responded quickly to emergency calls during fire incidents and medical emergencies.
- Collaborated with team members to execute rescue operations during critical incidents.
- Responded quickly to emergency calls, providing medical aid where necessary.
- Observed strict safety protocols to maintain personal and coworker safety.
Customer Service Representative
BP Dargaville
Northland, Dargaville
04.2022 - Current
- Provided exceptional customer support through effective communication and problem-solving skills.
- Assisted in training new staff on customer service protocols and best practices.
- Collaborated with team members to enhance service delivery and improve workflows.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong customer relationships to encourage repeat business.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Electrical Pre-trade -
North Tec Future Trades.
Whangarei, NZ11-2025
High School Diploma -
Dargaville High School
Dargaville12-2024
Skills
- Customer service
- Problem resolution
- Team collaboration
- Effective communication
- Time management
- Equipment maintenance
Affiliations
fire fighter
Certification
eletrical pre-trade
References
References available upon request.
Timeline
Barista
Merkabah
11.2025 - Current
Volunteer Firefighter
FENZ
08.2023 - Current
Customer Service Representative
BP Dargaville
04.2022 - Current
Electrical Pre-trade -
North Tec Future Trades.
High School Diploma -
Dargaville High School