Skye Gartrell
AUK
Summary
I am a self-motivated individual who enjoys seeing work being completed to a high standard. I am passionate about Optometry and providing high quality care to all patients to improve their ocular health and quality of life. My commitment to excellence drives me to continually expand my knowledge and skills, always looking for ways to improve and grow as a professional.
Overview
5
5
years of professional experience
Work History
Optical Assistant
Specsavers Optometrists
03.2022 - Current
- Provided excellent customer service by addressing inquiries and resolving issues promptly, promoting customer loyalty.
- Assisted patients with frame adjustments and repairs, increasing overall satisfaction with their eyewear purchases.
- Conducted thorough pre-testing for optometrist examinations.
- Enhanced customer satisfaction by providing personalized frame and lens recommendations based on individual needs.
- Processed insurance claims accurately and efficiently, maximizing reimbursements for the practice.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Operated and maintained OCT's, auto-refractors, and visual field analysers for patient testing.
- Educated patients on proper contact lens care and insertion techniques, minimising complications and returns.
Wait Staff Member
Applejack's Bar & Eatery
08.2019 - 02.2022
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Cultivated warm relationships with regular customers.
- Communicated efficiently and effectively with customers and colleagues under fast and intensive service to ensure the customers have a good experience.
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanour.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
Education
BOptom -
University of Auckland
Auckland, NZ03.2026
First Year Biomedical Science -
University of Auckland
Auckland, NZ12.2021
Skills
- Analytical thinking
- Customer service and patient care
- Diagnostic imaging
- Excellent communication skills with customers and colleagues
- Optical dispensing
- Proficient in using Electronic Medical Records (EMRs) systems such as Genesys for efficient patient record management and clinical documentation
- Self motivation
My goals as an optometrist
- Create a positive and supportive environment where patients feel comfortable and well-informed about their eye health
- Gain experience in diverse clinical settings including hospitals, private practice and corporate clinics
- To work beside ophthalmologist’s in managing post-surgical patients
- Commit to lifelong learning and keep up to date with clinical advancements
- To eventually become a director in a corporate practice
Clinical interests
- Myopia Control
- Ocular Disease
Hobbies, activities & interests
o Gym and running
o Traveling
o Going to the beach
o Reading
Volunteering & other community involvement
2019-2020 Student Mentor at Howick College
2018-2020 Volunteering at Cockle Bay School Afterschool care
Timeline
Optical Assistant
Specsavers Optometrists
03.2022 - Current
Wait Staff Member
Applejack's Bar & Eatery
08.2019 - 02.2022
BOptom -
University of Auckland
First Year Biomedical Science -
University of Auckland
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