Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Skye Hiroki

Whakatāne,Bay Of Plenty

Summary

I am a reliable and customer-focused individual with two and a half years of experience in fast-paced retail and hospitality environments. Known for delivering excellent service, working collaboratively and maintaining high standards under pressure. Skilled in customer engagement, stock management, point-of-sale systems and multitasking. Eager to bring strong work ethic and adaptability to a new opportunity.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Team Member

Bunnings Warehouse
12.2022 - 03.2025
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Provided customer service support to ensure satisfaction.
  • Operated cash registers to process payments from customers.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.

Cafe Assistant

Bakehouse Cafe
01.2021 - 06.2021
  • Performed cashier duties such as handling payments, issuing receipts and counting money back to customers.
  • Ensured customer satisfaction by providing excellent service and responding promptly to inquiries.
  • Maintained a clean and organized work environment, including countertops, tables, shelves, equipment and floor.
  • Assisted in preparing coffee, tea and other beverages according to customers orders.
  • Followed health and safety regulations when handling food items or operating machinery.

Education

NCEA Level 1-3 -

Trident High School
11.2020

Skills

  • Customer Service
  • Trustworthy & Honest
  • Time Management & Efficiency
  • Teamwork & Collaboration
  • Resilience & Stamina
  • Communication
  • Problem Solving
  • Stock Handling & Merchandising
  • Attention to Detail
  • Cash Handling & POS Operation

Certification

• Excellent Award: Outstanding Customer Service - Bunnings, Whakatāne 01/2025

• Excellent Award: Outstanding Customer Service - Bunnings, Whakatāne 06/2024

• Fire Safe Certificate - Kawerau Fire Station 08/2019

• Day Skipper License - Coastguard, Whakatāne 08/2019

Timeline

Team Member

Bunnings Warehouse
12.2022 - 03.2025

Cafe Assistant

Bakehouse Cafe
01.2021 - 06.2021

NCEA Level 1-3 -

Trident High School

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Skye Hiroki