Skye Kawhena - Nepia
Gisborne
Summary
Dynamic professional with a proven track record at Waikanae Beach Cafe, excelling in customer service and cash handling. Leveraged communication skills to enhance guest experiences and optimize processes. Demonstrated expertise in quality inspection at Seeka, ensuring product standards. Adept at team collaboration, driving service excellence and operational efficiency with a focus on continuous improvement.
Overview
2
2
years of professional experience
2023
2023
years of post-secondary education
Work History
Front of House Staff Member
Waikanae Beach cafe
Awapuni
06.2025 - 02.2026
- Maintained cleanliness and organization of the dining area, contributing to a positive guest experience.
- Assisted in the preparation of food and drinks, adhering to health and safety standards.
- Provided exceptional customer service by greeting patrons, taking orders, and ensuring a welcoming atmosphere.
- Handled cash transactions accurately, ensuring proper payment processing and end-of-shift reconciliation.
- Developed strong communication skills by effectively interacting with diverse customers and team members.
- Supported inventory management by restocking supplies and informing management of low stock levels.
- Handled cash register transactions for both dine-in and take-out orders.
Kiwifruit packer
Seeka
Lytton road
03.2024 - 05.2024
- Operated packing machinery efficiently to ensure timely and accurate packing of kiwifruit for distribution.
- Inspected packed kiwifruit for quality and compliance, minimizing defects and maintaining packaging standards.
- Collaborated with team members to streamline packing processes, enhancing operational efficiency and reducing downtime.
Education
Gisborne Girls High School
Gisborne , Gisborne Skills
- Customer service
- Cash handling
- Food safety
- Quality inspection
- Payment processing
- Team collaboration
- Communication skills
- Time management
- Health standards
- Dining area maintenance
- Stock replenishment
- Guest interaction
- Problem resolution
- Process optimization
- Service excellence
- Order taking
- Cleanliness
- Language skills
- Handling complaints
Timeline
Front of House Staff Member
Waikanae Beach cafe
06.2025 - 02.2026
Kiwifruit packer
Seeka
03.2024 - 05.2024
Gisborne Girls High School