Summary
Overview
Work History
Education
Skills
Timeline
Generic

Skye Paul

Rotorua

Summary

Passionate and highly motivated individual with a keen interest in social services. Brings a proven work ethic and diverse background in cleaning, customer service, and food handling. Commited to personal growth and making a positive impact through contributing to the workforce.

Overview

15
15
years of professional experience

Work History

Catering Assistant

Spotless
10.2024 - Current
  • Delivered meal trays to patients in hospital in a timely manner
  • Helped in the kitchen preparing the food trays for delivery
  • Ensured orders were accurately adhered too during preparation, being mindful of dietary requirements


Domestic House Cleaner

Self-employed
03.2021 - 10.2024
  • Created a satisfactory experience for my clients by cleaning their homes to a high standard
  • Duties included: mopping hard floors, vacuuming, dusting, cleaning bathrooms and window cleaning

Cleaner

Te Aratu Trust
12.2022 - 06.2023
  • Adhered to a strict time schedule to clean three sets of bathroom stalls
  • Demonstrated reliability and punctuality in showing up for set shifts

Team member and Shift Supervisor

KFC
04.2012 - 08.2016
  • Provided professional customer service while handling cash and card transactions in the front of house
  • Practiced food safety in the preparation and storage of food items
  • Communicate effectively to many people of all different backgrounds to cater for the diverse customer base
  • Remained calm and practiced active listening to resolve customer complaints

Customer Services Representative

Noel Leeming
08.2009 - 01.2011
  • Worked as part of a team to assist the salespeople by processing transactions
  • Processed customer’s hire-purchase applications while maintaining professional integrity to not allow customers to borrow too much
  • Managed repair claims that were under warranty and advocating for the repair of claims under consumer guarantees act

Education

New Zealand Certificate in Computing - Level 2

Toi-Ohomai Institute of Technology
Rotorua Mokoia Campus
11-2024

New Zealand Career and Study Preparation - Level 4

Toi-Ohomai Institute of Technology
Rotorua Mokoia Campus
06-2024

Certificate in Cleaning - Level 3

Careerforce | Training With Te Aratu Trust
01-2023

New Zealand Certificate in Te Reo - Levels 1-4

Te Wānanga O Aotearoa
Rotorua
01-2019

National Certificate in Hospitality - Quick Service Restaurants Level 2

Te Pūkenga | ServiceIQ
01.2013

Skills

    Interpersonal Skills

  • Empathy - motivated by a genuine sense of care for others
  • Active listening - Gentle personality that allows a person to open up due a willingness to understand
  • Communication - Responsive communicator with an ability to relate to others of diverse backgrounds

    • Technical Skills

  • Customer Service - Treating every customer as gold with a smile
  • Cash handling - Experience with a sales register
  • Food safety - Knowledge of how to handle food preparation
  • Computer literacy - Ability pick up how to use new technology

Timeline

Catering Assistant

Spotless
10.2024 - Current

Cleaner

Te Aratu Trust
12.2022 - 06.2023

Domestic House Cleaner

Self-employed
03.2021 - 10.2024

Team member and Shift Supervisor

KFC
04.2012 - 08.2016

Customer Services Representative

Noel Leeming
08.2009 - 01.2011

New Zealand Certificate in Computing - Level 2

Toi-Ohomai Institute of Technology

New Zealand Career and Study Preparation - Level 4

Toi-Ohomai Institute of Technology

Certificate in Cleaning - Level 3

Careerforce | Training With Te Aratu Trust

New Zealand Certificate in Te Reo - Levels 1-4

Te Wānanga O Aotearoa

National Certificate in Hospitality - Quick Service Restaurants Level 2

Te Pūkenga | ServiceIQ

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Skye Paul