Summary
Overview
Work History
Education
Skills
Timeline
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DJ Lomu

Auckland

Summary

Motivated and reliable customer service professional with over 4 years of experience in retail and hospitality. Skilled in delivering exceptional customer experiences, managing cash transactions responsibly, and thriving in fast-paced environments. Currently pursuing a Bachelor of Arts in Psychology and Criminology, bringing strong analytical and interpersonal skills to enhance workplace performance.

Overview

6
6
years of professional experience

Work History

Community Service Volunteer

Sunday Blessings
02.2023 - Current
  • Supported underprivileged families with the distribution of essential supplies, improving their living conditions.
  • Maintained clean facilities to better serve program needs.
  • Exhibited excellent communications and customer service relations skills.
  • Collaborated with local organizations to provide food baskets to families in need.

Cashier

Taco Bell
11.2019 - 06.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Sales Assistant

The Warehouse Group
01.2019 - 08.2019
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Bachelor of Arts - Psychology

University of Auckland
Auckland, NZ
09-2026

Skills

  • Problem-solving
  • Youth mentoring
  • Active listening
  • Environmental awareness
  • Flexible schedule
  • Compassionate
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service

Timeline

Community Service Volunteer

Sunday Blessings
02.2023 - Current

Cashier

Taco Bell
11.2019 - 06.2024

Sales Assistant

The Warehouse Group
01.2019 - 08.2019

Bachelor of Arts - Psychology

University of Auckland
DJ Lomu