Shashank Manocha

Excellent interpersonal skills, with the ability to develop strong relationships with people at all levels. Confident written and verbal communication and presentation skills in English, with the ability to clearly communicate highly technical terms and concepts to technical and non-technical personnel. Well organized and detail oriented, with the ability to quickly identify and problem solve complex issues. Customer focused team player who can empathize and accurately identify the needs of the client. Is committed to delivering a quality standard of service and can operate independently when required. Motivated, reliable and positive individual, with a strong work ethic. Takes on new challenges with enthusiasm and ‘hits the ground running’ in new environments. High achieving and technically astute IT Graduate, with proven experience in providing technical and troubleshooting support in a busy enterprise environment. Takes responsibility for keeping abreast of emerging technologies and is committed to ongoing professional development.