Sofea Yusoff
Rolleston,Canterbury
Summary
I am currently looking for a job that I wish to gain experience from while waiting for a study opportunity with a knack for verbal communication, time management and keeping organized. I am approachable and can be comfortable around people and customers both on phone or face to face. I have a great passion in culinary, baking and making coffees. I have 2 years experience in making coffees and working with customers. I am confident to say customer service skills are my core and would love to develop my skills at your establishment and to assist customers in helping with what they need offering quality advice and working in the field I love. I am happy to learn and acquire new skills and experiences and show you what I am ready to provide for your company with my contagious positivity.
Overview
4
4
years of professional experience
Work History
Retail assistant
FamilyMart
Kuala Lumpur, Malaysia
11.2022 - 12.2022
- Received typhoid injection
- Received health and safety training certificate
- Dealing with the cashing machine and credit transactions
- Multitasking
- Preparing foods and drinks using the food safety rule
- Receiving goods from suppliers
- Organizing products.
Harvester
Mushroom Quality Ltd
Hamilton
03.2020 - 07.2020
- Taking care and harvesting mushroom goods to be distributed to premium outlets
- Treating mushrooms with diseases
- Cleaning and organizing areas
- Monitoring and controlling the condition of the labs to create the perfect environment for the mushroom growth
- Using hand tools.
Team Member
McDonald's
Oamaru, Otago
08.2023 - 02.2024
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Resolved customer issues promptly in a professional manner.
- Prepared hot and cold coffee drinks according to customer specifications.
- Operating coffee machines
Caregiver
Observatory Retirement Village
Oamaru, Otago
08.2023 - 02.2024
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Education
Waitaki Girls High School
Oamaru, NZ04.2021
Hillcrest High School
Hamilton, NZ01.2021
Skills
- Good time management
- Excellent written and verbal communication
- Friendly attitude and personable
- Co-operative and good at working in teams
- Reliable and independent
- Detail-oriented and observant
- Strong organizational skills
- Outstanding skills with customer service
- Cash handling
- Workplace safety
- Equipment operation
- Food and beverage preparation
- Espresso machine operation
Awards
- Excellent in Hospitality
- Excellent in Food and Nutrition
- Merit in Fabrics
Reference
- Mr. Jarred Williams
Current principal at Napier Boys High School. Former deputy principal at Hillcrest High School.
+6427 622 1362
- Daniel Gaze
Store manager of McDonald's Oamaru
+6422 301 6230
- Hendriani
Registered nurse at Observatory Retirement Village
+6421 128 3691
Timeline
Team Member
McDonald's
08.2023 - 02.2024
Caregiver
Observatory Retirement Village
08.2023 - 02.2024
Retail assistant
FamilyMart
11.2022 - 12.2022
Harvester
Mushroom Quality Ltd
03.2020 - 07.2020
Waitaki Girls High School
Hillcrest High School
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