Sofia Garcia
Auckland
Summary
Detail-oriented and organized Property Manager effective at managing tenants, property standards, and stakeholder relationships who is ready for their next challenge. Focused on achieving growth of Airedale Residential Limited's property portfolio and working closely with Lifewise, building management, owners, and agents to obtain the social outcomes of Housing First.
Overview
2
2
years of professional experience
Work History
Property Manager
Airedale Residential Limited
10.2022 - Current
- Collated all new tenancy documents and worked cohesively with Lifewise to set a date for sign-up, ensuring tenant thoroughly understood information.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Developed and managed relationships as well as consistent communication channels with both internal and external stakeholders, government agencies and other collaborating agencies.
- Reported weekly updates of vacancies, arrears, and Healthy Homes Compliance to team leader for ARL board reports and bi-monthly Governance board reports.
- Comprehensive understanding of all relative systems and software (BOS, Palace, Business Central) to optimize efficiency in daily operations.
Key Worker
Lifewise
06.2022 - 10.2022
- Broadened knowledge on how to provide tenants with holistic, person-centered services that support their mental, physical, whānau and spiritual wellbeing through Housing First and Tāiki principles.
- Gained an understanding of issues of trauma, mental health, addiction, poverty and homelessness in Aoetearoa.
- Established support services (internal and external) in order to assist in setting of individual goals for tenants.
- Work alongside property management to assist whānau into permanent housing and provide ongoing support to participants as they establish themselves in permanent housing.
- Documentation, Case Reviews, and contribution to whānau needs and risk assessments.
Education
NZC Level 4 - Property Management
Ignite College
Auckland03.2025
Bachelor of Science - Psychology
Regis University
Denver, CO05.2020
Skills
- Strong Customer Service and Rapport
- Effective Communicator
- Conflict and Complaint Resolution
- Innovative Self-Starter
- Individual and Team Leadership
- Research Experience
- Adaptable and Dependable
- Excellent Follow-Through
Volunteer/Community-Based Experience
Girls Inc. of Metro Denver, 2015-2019
- Volunteered for a plethora of events to support and broaden awareness for Girls Inc. of Metro Denver and their girls' empowerment programming. Roles includes helping at fundraising events, distributing community meals, and being a lifeguard to help promote healthy and active lifestyles.
Father Woody's Haven of Hope, 2016-2020
- Spent time collecting and wrapping gifts for the unhoused community for Christmas to ensure children and families within the community had gifts to open and resources to make it through the cold winter months.
Research
Conducted two long-term studies throughout my academic career:
The Influence of Parasocial Relationships on the Development of Social Bias (Garcia, S. 2019)
Power Play: Gendered Injustice and Power Disparity, the Ways in Which it Perpetuates in the Modern World (Garcia, S. 2020)
References
Jodie Bell
Asset and Stakeholder Relationship Manager, Airedale Residential Limited
+64 027 428 7720
jodieb@apt.org.nz
Nicola Bowden
Supportive Housing Team Leader, Auckland City Mission
+64 27 574 4535
nicola.b@aucklandcitymission.org.nz
Brian Drwecki, PhD
Senior Professor, Psychology Department, Regis University
+1 (608) 234-0616
bdrwecki@regis.edu
Timeline
Property Manager
Airedale Residential Limited
10.2022 - Current
Key Worker
Lifewise
06.2022 - 10.2022
NZC Level 4 - Property Management
Ignite College
Bachelor of Science - Psychology
Regis University
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