Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
PERSONAL STATEMENT
PERSONAL SKILLS
Timeline
Generic

SOFIA BIANCA MONEDA

Te Atatu Peninsula

Summary

Developed leadership and team management skills in fast-paced retail environment, overseeing daily operations and staff coordination. Demonstrates ability to streamline processes, solve problems efficiently, and enhance team productivity. Seeking to transition into new field, leveraging strong communication and organizational abilities.

Overview

2
2
years of professional experience

Work History

Co-Manager

Wendys Constellation Drive
04.2023 - Current
  • Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
  • Collaborated with Store Manager to develop promotional strategies that effectively attracted new customers and increased foot traffic.
  • Developed comprehensive action plans for underperforming departments, resulting in significant improvements in sales figures and customer satisfaction ratings.
  • Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.

Assistant Manager

Wendys Te Atatu
04.2023 - 11.2024
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding new employees to maintain adequate staffing levels.
  • I have achieved the highest sales per hour in our market (3263), demonstrating my ability to perform in high-pressure environments and deliver strong results.

Education

Bachelor of Science - Computer And Information Systems

Auckland University of Technology (AUT)
01-2028

NCEA Level 3 -

Rutherford College
01.2023

Skills

  • Staff management
  • Staff development
  • Use of Google Docs
  • Use of Google Forms
  • Mail Merging
  • Use of JavaScript
  • Use of Microsoft Office
  • Use of Google Sheets

Accomplishments

  • 1st Place in English for Academic Purposes Yr. 13
  • 2023 Dance Scholarship Awardee

Hobbies and Interests

Dance, Writing prose and poems, Chess, Impromptu, Drama, Volleyball, Singing, Makeup and Costume Making

PERSONAL STATEMENT

I am a dedicated and motivated individual with a solid foundation in computer science, having achieved my NCEA Level 3, and currently in pursuit of a Bachelor's degree in Computer and Information Sciences with a focus on Software Development. My experience as a Restaurant Manager at Wendy's has honed my leadership, problem-solving, and organizational skills, all of which I am eager to apply in the tech industry. I am passionate about coding and have practical experience in JavaScript, Python, and C#. My goal is to leverage my skills and continuously learn new technologies to contribute to innovative projects and grow within a dynamic organization. I am now seeking an opportunity to apply my skills in a real-world setting, where I can make a meaningful impact while advancing my career in software development.

PERSONAL SKILLS

  • Critical thinking

- I am able to perform well in the face of pressure and come up with a solution to problems that may arise.

  • Flexibility

- I can work with what I have and adapt in a situation or environment to get the best result.

  • Communication & Customer Service

- I have a good command of the English language and can communicate both verbally and in writing, allowing me to meet my client's needs.

  • Teamwork

- I am able to work in teams even if I haven't worked with them before.

  • Willingness to learn

- I am open to learning new skills and expand my knowledge on other areas.

  • Responsibility

- I know my responsibility and when they are to be made. If ever I make a mistake, I own up to it and learn from it.

  • Attention to detail

- In normal circumstances, I am not easily distracted. I am on my 100% when working on a task.

  • Creative Thinking

- I can brainstorm different kinds of ideas simultaneously and apply those ideas in action.

  • Time Management

- With a heavy schedule on a daily basis, I organise my responsibilities from most important to least in order to finish.

  • Negotiation

- I had an art commission business before and it has enabled me to develop negotiation skills as I often have to meet in the middle with my client.

Timeline

Co-Manager

Wendys Constellation Drive
04.2023 - Current

Assistant Manager

Wendys Te Atatu
04.2023 - 11.2024

Bachelor of Science - Computer And Information Systems

Auckland University of Technology (AUT)

NCEA Level 3 -

Rutherford College

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SOFIA BIANCA MONEDA