Sofia Vosse
Summary
I would describe myself as professional, friendly, reliable and honest. I always strive to achieve the highest standard possible at any given task. I possess excellent communication skills and have the ability to relate to a wide range of people. I also enjoy working in a team environment. I work well under pressure and excel at multi tasking.
Overview
4
4
years of professional experience
Work History
Barista and Front of House ( Part Time Role )
Junction On Fenton Cafe
08.2022 - 05.2024
- Customer Service:
- Beverage Preparation: Prepare and serve a variety of hot and cold beverages, including specialty coffees and teas, following standard recipes and techniques.
Operate coffee brewing equipment, espresso machines, and other related equipment.
Customize beverages based on customer preferences and dietary requirements.
- Sales and Cash Handling: Accurately take orders and process payments using a point-of-sale (POS) system.
Upsell and cross-sell products when appropriate.
- Cleaning and Maintenance: Keep the coffee station and equipment clean and sanitized according to health and safety standards.
Regularly clean and maintain coffee machines and grinders.
Restock supplies, such as coffee beans, milk, syrups, and other ingredients, as needed.
- Team Collaboration: Work collaboratively with other team members to ensure smooth operations.
Assist in training new staff as required.
Communicate effectively with colleagues and management.
- Front of House Duties: Manage the flow of customers and ensure efficient seating arrangements. Maintain a clean and inviting front of house area, including tables, chairs and counters. Assist with the organisation of events held at the cafe.
Customer Service ( Casual Role )
Bunnings Warehouse
11.2021 - 07.2022
- Undertaking all merchandising tasks, including stocktake, customer service and restocking. Primarily focused in gardening and outdoor furniture areas.
Checkout Operator ( Part Time Role )
Pak N Save
06.2020 - 10.2021
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for customers.
- Assisted customers to complete their purchases as well as locate items
- Provide exceptional service to customers.
- Required to work quickly and efficiently when it was busy.
- Utilized strong communication skills with all customers.
- Operated cash register for cash, check and credit card transactions.
Education
Bachelor of Nursing
Toi Ohomai Institute of Technology
Rotorua01.2026
NCEA Level 3, Endorsed With Merit.
John Paul College
Rotorua, NZ12.2023
Skills
- Organisation skills
- Self motivating skills
- Interpersonal skills
- Communication skills
- Multi disciplinary skills
- Time management
- Problem solving
- Lead by example
Timeline
Barista and Front of House ( Part Time Role )
Junction On Fenton Cafe
08.2022 - 05.2024
Customer Service ( Casual Role )
Bunnings Warehouse
11.2021 - 07.2022
Checkout Operator ( Part Time Role )
Pak N Save
06.2020 - 10.2021
Bachelor of Nursing
Toi Ohomai Institute of Technology
NCEA Level 3, Endorsed With Merit.
John Paul College
Similar Profiles
Christopher MendozaChristopher Mendoza
Restaurant Busser at Tupelo Junction CafeRestaurant Busser at Tupelo Junction Cafe
Nabila HussainiNabila Hussaini
Cashier/Customer Service at JUNCTION CAFECashier/Customer Service at JUNCTION CAFE
Shelley FremlinShelley Fremlin
Warehouse Support Manager - Logistics & Bookings at Fenton & FentonWarehouse Support Manager - Logistics & Bookings at Fenton & Fenton
Kate LiuKate Liu
Part Time Staff (Barista, Front & Back of House) at Petal CupcakesPart Time Staff (Barista, Front & Back of House) at Petal Cupcakes
Jenil GhediaJenil Ghedia
Bartender/Front of House Staff Member (Part-Time) at Albert cafe & barBartender/Front of House Staff Member (Part-Time) at Albert cafe & bar