Sofia Witten-Hannah
Titirangi,Auckland
Summary
I am a flexible hard worker who is ready to learn and contribute to team success. I am a highly motivated employee with desire to take on new challenges. I have a strong work ethic, I am adaptable, and I have exceptional interpersonal skills. I am adept at working effectively unsupervised and quickly mastering new skills. I am an outgoing student pursuing flexible part-time employment with weekend and afternoon/evening shift options.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Brand Ambassador
Dentsu
Auckland , Auckland
03.2024 - Current
- Gathered customer feedback for product development purposes.
- Provided customer service support during promotional events or when needed.
- Increased sales and brand awareness through face-to-face marketing.
- Conversed with customers to share information about products and services.
- Introduced sales, promotions and other brand initiatives to gain customer loyalty.
- Gathered customer feedback to inform future marketing strategies and product developments.
- Monitored competitor activities and shared insights with the marketing team.
- Provided exceptional customer service to enhance brand reputation.
- Implemented creative strategies to attract attention during public events.
- Effectively built relationships with both established and potential customers.
- Maintained a professional appearance and demeanor that reflects the brand's image.
- Engaged with potential customers, providing product information and answering queries.
- Employed basic selling techniques to engage with customers.
- Worked promotional events for different products, persuading customers to purchase and documenting sales.
- Set up presentation stations, managed inventory and broke down displays at end of demonstrations.
- Teamed with other demonstrators to put on large-scale promotions.
- Incorporated costumes and attention-grabbing techniques to boost promotional success.
- Watched crowd to identify prospects, capture interest and maximize sales opportunities.
- Gave out product samples, coupons and pamphlets to encourage sales.
- Delivered public demonstrations for crowds at stores, trade shows and conferences.
- Increased sales by encouraging customers to purchase additional products and services.
- Used consultative sales techniques to uncover customer questions and needs.
- Put together eye-catching displays to attract potential customers and encourage questions.
- Researched and tested products and practiced demonstrations before conducting live presentations.
- Cleaned and organized spaces to maintain neat promotional spaces.
- Maintained professionally and efficiency while working closely with leadership.
Food Service Worker
Kirsten Andersen
Auckland , Auckland
01.2023 - Current
- Assisted with restocking supplies as needed.
- Maintained accurate records of sales transactions for end-of-day reports.
- Assisted in the preparation of food items according to recipes and instructions.
- Monitored inventory levels of food items used during meal services.
- Utilized point-of-sale systems for taking orders from customers.
- Cleaned kitchen areas, equipment and utensils.
- Delivered food orders promptly and accurately to customers.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Properly stored all leftover food items after each shift.
- Followed established cash handling procedures when collecting payment from customers.
- Performed opening and closing duties as assigned by management.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Ensured that all foods were prepared according to health department regulations.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Served meals to customers in a friendly and courteous manner.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Received food orders from individuals and explained offerings.
- Maintained order and cleanliness of work areas to conform with health codes.
- Complied with company service standards and adhered to inventory and cash control procedures.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Maintained professional demeanor during interactions with customers and co-workers.
- Performed variety of duties related to food service.
- Acquired new skills to support team and further accommodate customer needs.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Followed recipes and customer requests to prepare meals.
- Monitored inventory to keep adequate stock of food items and supplies.
- Operated cash register to process cash, check, and credit card transactions.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Directed patrons to restrooms and other amenities within facility.
- Made meals in accordance with company standards and requirements.
- Maintained safe food handling practices to prevent germ spread.
- Refilled condiments, napkins and server workstations.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Collaborated with team to deliver timely service of items.
- Monitored temperatures of prepared food and cold-storage areas.
- Prepared workstations with ingredients and tools to increase efficiency.
- Assembled and served food according to specific guest requirements.
- Chopped ingredients and prepped food items ahead of rush periods.
Babysitter
Parents
Titirangi , Auckland
01.2022 - Current
- Completing light housekeeping tasks such as tidying up toys and books.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Using problem-solving skills to anticipate potential issues before they arise.
- Maintaining a positive attitude while being patient and understanding with the children.
- Assisting with meals, snacks, and bedtime routines for the children.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Tailoring activities based on the individual needs of each child under care.
- Establishing trust through consistent communication with both parents and kids.
- Remaining alert at all times while caring for multiple children simultaneously.
- Teaching good manners by setting clear expectations for behavior in various settings.
- Creating an atmosphere of fun that allows for occasional rule-bending within reason.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Providing a safe environment for children to explore their curiosity and creativity.
- Monitoring sleep schedules and adjusting accordingly if needed.
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Engaging in age-appropriate activities like reading stories or playing games.
- Minimized TV and mobile device time by engaging children with games and physical books.
- Enforced rules to teach good manners and maintain safe environment.
- Communicated with parents about daily activities and any concerning behaviors.
- Organized various activities, games, crafts and outings to keep children entertained.
- Responsibly watched children while parents were out.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Balanced schedules to promote optimal rest, play and educational periods.
- Monitored children's safety and well-being to prevent accidents and falls.
- Used organization and time management skills to multitask and keep children on set schedules.
- Created safe environment for children by removing hazards and developing appropriate boundaries and rules.
- Organized creative activities to develop children's physical, emotional and social growth.
- Ensured physical and social well-being of each child.
- Led hands-on activities consistent with child's interests and skills.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
- Engaged with children on individual basis to build positive, trusting relationships.
- Assigned age-appropriate chores to encourage self-confidence and responsibility.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
Private Violin Teacher
Self employed and employed by the Tirinui Trust
Titirangi , Auckland
04.2021 - Current
- Maintained detailed records of student progress and attendance.
- Facilitated discussions about classical composers, famous violinists, and different styles of music.
- Encouraged practice sessions between lessons to reinforce concepts taught during lessons.
- Researched new materials such as sheet music or instructional books that could be used in lessons.
- Demonstrated musical pieces to illustrate fingering techniques and other technical details.
- Collaborated with parents regarding student progress, goals, expectations, and opportunities for enrichment activities outside of class time.
- Recommended additional resources such as private tutors or summer programs when necessary.
- Provided individualized instruction to students of varying skill levels in violin playing techniques and music theory.
- Encouraged positive behavior management strategies during practice sessions at home in order to maximize results from lessons.
- Developed lesson plans tailored to the needs, interests, and abilities of each student.
- Organized recitals for students to showcase their skills in front of an audience.
- Instructed students on how to read music notation accurately and fluently.
- Selected appropriate repertoire selections based on the ability level of each student.
- Supervised rehearsals for upcoming concerts or events as assigned by school administrators.
- Conducted group classes or master classes as needed.
- Assisted young students with proper posture and hand position for optimal performance.
- Helped students learn how to tune their instruments properly before beginning a practice session.
- Attended professional development workshops related to teaching techniques and strategies for working with children.
- Developed strong working relationships with students and parents to accomplish progress goals.
- Coordinated with school, students and parents regarding afterschool rehearsals and performances.
- Managed multiple short-term and long-term projects to increase student and parental involvement in performing arts.
- Prompted student motivation, participation and listening skills through positive reinforcement and weekly recognition.
- Developed interesting course plans to meet academic, intellectual and social needs of students.
- Provided opportunities for each student to reach fullest potential in their musical journey.
- Selected and obtained materials and supplies and performance pieces to prepare for classroom instruction.
- Motivated and coached students of varying levels to play songs and jingles.
- Offered extracurricular tutoring to help struggling students understand and comprehend material.
- Familiarized students with basic concepts of tempo, symphony and chords.
Education
Year 13
Green Bay High School
Auckland11-2024
Violin Performance
SAS Violin Studio
Auckland12-2023
Safe In-Store-Pass
Food And Grocery Council
New Zealand09-2023
Skills
- Communication Skills
- Problem solving Skills
- Customer Engagement
- Customer Relations
- Customer Service
- Communication Skills
- Hard working and dedicated team member
- Strong Work Ethic
- Good time management skills
- Analytical skills
- Leadership qualities
Languages
English
Professional
Affiliations
- I love going to the gym
- Playing Guitar
- Reading
- Going on walks and exploring new places
- Going to the beach
- Camping
- Cooking
- yoga
Certification
- Restricted drivers license (issued Sept 2023)
- Current holder or Safe In-Store-Pass (issued September 2023)
- Achievement of University Entrance (UE) from NCEA Level 2 (issued Jan 2024)
Accomplishments
- Letter of Provisional Acceptance into Health Science Majoring in Paramedicine at AUT 2025 (issued July 2024)
- Achievement of University Entrance (UE) from NCEA Level 2 (issued Jan 2024)
- Current holder or Safe In-Store-Pass (issued September 2023)
- Sexuality And Gender Acceptance (SAGA) student leadership team Green Bay High School
- Subject award in Year 13 Health at Green Bay High School (issued July 2024)
- Subject award in Year 13 Biology at Green Bay High School (issued July 2024)
- Subject Award in Year 13 English at Green Bay High School (issued April 2024)
- Top in NCEA Level 1 Drama (Issued November 2022)
References
References available upon request.
Timeline
Brand Ambassador
Dentsu
03.2024 - Current
Food Service Worker
Kirsten Andersen
01.2023 - Current
Babysitter
Parents
01.2022 - Current
Private Violin Teacher
Self employed and employed by the Tirinui Trust
04.2021 - Current
Year 13
Green Bay High School
Violin Performance
SAS Violin Studio
Safe In-Store-Pass
Food And Grocery Council
- Restricted drivers license (issued Sept 2023)
- Current holder or Safe In-Store-Pass (issued September 2023)
- Achievement of University Entrance (UE) from NCEA Level 2 (issued Jan 2024)
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