Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SOL ALMONACID

Mount Maunganui,New Zealand

Summary

Highly motivated professional with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Highly skilled in customer service, with valuable experience as a bartender and manager, adept at managing high-volume dining environments. Proven ability to improve workflow and enhance team efficiency for company success.

Overview

5
5
years of professional experience

Work History

Waitress

Alpino Italian Restaurant
Mount Maunganui, New Zealand
01.2025 - Current
  • Working as waitress in fast paced and busy restaurant.
  • Looking after costumers, recommending and ensuring a safe and good experience to them.
  • Prepared checks accurately and processed payments promptly.
  • Reference: Jamie (contact: 021 293 5465)

Duty Manager

Hyde Liquor and Social
Queenstown, New Zealand
04.2023 - 09.2024
  • Working as a Duty Manager, ensuring that we exceed customers' expectations, and providing a safe and enjoyable environment.
  • Conducted regular inventory checks to ensure adequate stock levels were maintained, and prepared weekly reports.
  • Ensured adherence to health and safety regulations throughout the premises.
  • Reference: Tom Fagan (contact: 027-429-4067 - info@hydebar.co.nz)

Assistant

Alpine Property Management
Queenstown, New Zealand
12.2023 - 03.2024
  • Worked with a property manager who owns the company, helping her during busy periods at cleaning short-term rental houses, preparing them for new guests, and ensuring all the houses are ready for the next customer.
  • Also attending to clients' inquiries or issues.
  • Reference: Sunny (contact: 021-674-653)

Duty Manager

Bunker Restaurant – Cocktail Bar
Queenstown, New Zealand
06.2022 - 11.2022
  • Started as a bartender, providing exceptional service, preparing cocktails and drinks in a fast-paced, fine-dining restaurant.
  • I jumped into the Duty Manager role when necessary, doing cash ups, reports, stock orders, and organizing invoices.
  • Reference: Emma Fitzpatrick (contact: 027-518-8132)

Assistant Manager

White and Wong’s and Sardine
Queenstown, New Zealand
08.2020 - 06.2022
  • I was the bar manager in both venues.
  • I was responsible for the invention of new cocktails to cater to individual needs, handling cash, and taking payments.
  • I became the assistant manager at W+W, team leader, and guide.
  • I oversee reports on business activities, as well as being responsible for all closing duties, stock control and orders, in charge of inventories, and taking bookings and phone call inquiries.
  • Reference: Dianna Kelly (contact: dianna.kelly@goodgroup.co.nz).

Education

License Controller Qualification -

NZQA

Duty Manager Certificate -

Skills

  • Proactive
  • Organizational skills
  • Willingness to learn, adapt, and improvise
  • Clear communication
  • Conflict resolution and empathy
  • Team leadership and staff training
  • Sales techniques
  • Attention to detail

Languages

  • English
  • Spanish
  • Portuguese

Timeline

Waitress

Alpino Italian Restaurant
01.2025 - Current

Assistant

Alpine Property Management
12.2023 - 03.2024

Duty Manager

Hyde Liquor and Social
04.2023 - 09.2024

Duty Manager

Bunker Restaurant – Cocktail Bar
06.2022 - 11.2022

Assistant Manager

White and Wong’s and Sardine
08.2020 - 06.2022

License Controller Qualification -

NZQA

Duty Manager Certificate -

SOL ALMONACID