Solana Jones
Whanganui,MWT
Summary
I am honest, reliable and quick to learn. I've excelled at Springvale Garden Centre by enhancing customer trust and loyalty which increases business. I have good horticultural knowledge which i've acquired learning on the job. I take pride in creating displays around the garden centre and have become especially adept at gift wrapping plants and gifts which I really enjoy. I have experience handling customers and working in a retail environment showcasing a blend of different skills crucial for retail work though all the seasons. I am fit, strong and used to long days being on my feet. I have a passion for flowers and plants and am looking for the next step in my career.
Overview
5
5
years of professional experience
Work History
Garden Centre Assistant
Springvale Garden Centre
03.2021 - Current
- Increase repeat business through friendly interactions that create trust in our store and good relationships- Being based mainly on the counter I have many lovely regular customers.
- Provide excellent customer service by addressing inquiries, concerns, and offering appropriate solutions.
- Optimize product presentation by regularly updating display arrangements based on seasonality or trends.
- Support successful store operations by maintaining clean, safe, and well-organized work environments.
- Increased business by getting licensed to drive our loader and assist customers by loading bulk bin products.
- I've been taught and entrusted to cash up at the end of the day.
- Promote sales by choosing and buying stock that appeals to customers and sells well.
- Have experience working with sales reps to buy products.
- Have learned a lot about plants and flowers and am constantly learning all the time.
- Have a good knowledge of plant and flower names.
- Have a great relationship with all my co-workers.
- Used to working in a fast paced environment where no day is usually the same and jobs can range from potting trees to wrapping gifts.
Cattery and Vet Clinic Assistant
First Vets Whanganui
01.2019 - 06.2021
- Cared and was responsible for all cats onsite in the cattery.
- Assisted in the vet clinic with anything that was needed e.g prepping and sanitizing surgical tools or helping with patients.
- Interned in the dog grooming salon and learnt to do basic grooming tasks.
- Ensured a clean and welcoming clinic environment by performing routine housekeeping tasks such as sanitizing surfaces and disposing of biohazardous waste properly.
Pharmacy Assistant
Gonville Health Pharmacy
07.2020 - 02.2021
- Kept pharmacy counter and related areas clean, neat and organized.
- unpacked medicines and other items and stocked them in their specific areas
- kept supplies topped up
- was in charge of keeping the shop clean at the end of the day
Education
High School Diploma -
Wanganui Girls' College
Whanganui, NZ12.2020
Skills
- Horticulture Expertise
- Plant identification
- Pest Control
- Selling plants to customers
- Garden maintenance
- Plant watering
- Display building
- Friendly and Helpful
- Customer Service
- Wheels, Tracks and Rollers licensed
- Honest and Dependable
- Retail Merchandising
- Gift Wrapping
Hobbies
My hobbies include reading, walks with friends, tending to my growing collection of over 100 house plants, growing my small garden and floral arranging.
Timeline
Garden Centre Assistant
Springvale Garden Centre
03.2021 - Current
Pharmacy Assistant
Gonville Health Pharmacy
07.2020 - 02.2021
Cattery and Vet Clinic Assistant
First Vets Whanganui
01.2019 - 06.2021
High School Diploma -
Wanganui Girls' College
Similar Profiles
Lachlan MatthewsLachlan Matthews
Dishwasher at Springvale Garden Centre CaféDishwasher at Springvale Garden Centre Café
Theint Hay ThiTheint Hay Thi
Front Desk Receptionist at Springvale South Medical CentreFront Desk Receptionist at Springvale South Medical Centre
Socheata SunSocheata Sun
Director of Nursing at Springvale Endoscopy CentreDirector of Nursing at Springvale Endoscopy Centre