Safia Tajek
Auckland,New Zealand
Summary
A professional bringing excellent communication skills and proactive nature, with proven history of performing with integrity and efficiency. Committed to optimizing administrative resources to meet business objectives and leveraging strengths to maximize team performance. Offering several years of experience in leadership and administrative support roles. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Business Development Support Coordinator
Peninsula
Auckland CBD
03.2024 - Current
- Giving administrative support for management & new business.
- Coordinating meetings between prospecting clients and Business Development Managers for Business Sales Consultants.
- Salesforce administration and reporting to enhance the development of the Sales Department.
- Handled sensitive information with discretion, maintaining confidentiality and compliance with relevant laws and policies.
- Coordinated with IT department to resolve technical issues, ensuring minimal disruption to office operations.
- Computed balances, totals or commissions to support accounting team.
- Prepared agendas and took notes at meetings to archive proceedings.
Assembly line worker
Fisher&Paykel / Persol Kelly
East Tāmaki
06.2023 - 01.2024
- Helping make equipment for the health industry.
- Maintained accurate records of product counts and materials used during assemblies.
- Worked quickly and efficiently while maintaining high standards of quality control.
- Collaborated with other departments to ensure smooth production process flow.
- (TEMP)
Data entry
TIMG/Persol Kelly
East Tamaki
03.2023 - 06.2023
- Compiling and sorting data.
- Fact-checking articles and manuscripts.
- Reviewing data for incomplete or inconsistent information.
- Entering raw data into a database.
- Merging files to update outdated or incomplete data.
- (TEMP)
Trading 2IC Manager
The Warehouse Group
Mount Roskill
03.2020 - 09.2022
- A leading role that sets an example for the rest of the team members.
- Analysing customer purchasing trends to know how trade should work.
- Achieving sales targets daily and improvising on how those targets can continue to be achieved.
- Managing the team and the different departments and key skills they require.
- Assisting with customer complaints when they’re escalated to management.
- Opening and closing the store making sure it’s set and ready for a new financial day.
Direct Sales Consultant
Air New Zealand
Smales Farm Takapuna
03.2019 - 03.2020
- Team member, providing customers with the correct and helpful information on flights and travel.
- Assisting customers on managing own bookings and using the AirNZ app.
- Taking inbound calls from Domestic and International customers.
- This role allows me to provide great customer service and helping customers to make their travel that much easier and fulfilling their needs.
Customer Service Supervisor
The Warehouse Group Limited
Mt Roskill
01.2016 - 03.2019
- This role has enabled me in gaining experience in various forms such as working with teams where individuals come from all sorts of backgrounds and nationalities.
- This role includes leading the customer service team as well as overseeing the implementation of company standards in the correct manner.
- Providing fast and efficient service to customers, dealing with customer complaints, completing checkout reports and cashing up tills at the end of each shift.
Fresh Food Supervisor
Countdown Supermarkets
Saint Lukes
11.2015 - 05.2017
- Team leader, sorting rosters out for the team members.
- Handling inventory for the fresh food department.
- Making personalized orders for customers.
- Dealing with complaints about product/service.
- Training new employees.
Checkout Operator
The Warehouse Group Limited
Mt Roskill
10.2013 - 01.2016
- Team member, providing fast and efficient customer service to customers whilst holding company values and standards.
- Answering customer calls regarding products.
- Cash handling skills.
Fresh Food Assistant
Countdown Supermarkets
Saint Lukes
04.2014 - 11.2015
- Team member, learning new skills.
- Providing excellent service to customers, giving the best suitable product for the customers.
- Closing the department, excelling in health and safety for team members and customers.
Education
Bachelor of Business - Business Information Systems, Marketing, Advertising, Retailing & Sales
Auckland University of Technology
Auckland12.2018
Certificate in Business - Quantitative Foundation Skills, Economics, Business Communication
Auckland University of Technology
Auckland06.2015
Statistics, English, History, Economics, Accounting
Mount Albert Grammar School
11.2013
English, Mathematics, History, Economics
Avondale College
12.2011
Skills
- Communication (written & oral)
- Customer service
- Leadership
- Confidence
- Microsoft Office
- Time management
- Analytical problem solving
- Self-motivation
- Adaptability
- Bilingual- English and Pashto
- Salesforce administration
- Meeting coordination
- Data analysis
- Team collaboration
- Office administration
- Customer database systems
- Calendars management
- Documentation and recordkeeping
- Tech-Savvy
- Business administration
References
Upon request
Hobbies and Interests
- I love meeting new people, playing sports and being challenged.
- Travelling to new places, learning about new cultures.
Timeline
Business Development Support Coordinator
Peninsula
03.2024 - Current
Assembly line worker
Fisher&Paykel / Persol Kelly
06.2023 - 01.2024
Data entry
TIMG/Persol Kelly
03.2023 - 06.2023
Trading 2IC Manager
The Warehouse Group
03.2020 - 09.2022
Direct Sales Consultant
Air New Zealand
03.2019 - 03.2020
Customer Service Supervisor
The Warehouse Group Limited
01.2016 - 03.2019
Fresh Food Supervisor
Countdown Supermarkets
11.2015 - 05.2017
Fresh Food Assistant
Countdown Supermarkets
04.2014 - 11.2015
Checkout Operator
The Warehouse Group Limited
10.2013 - 01.2016
Bachelor of Business - Business Information Systems, Marketing, Advertising, Retailing & Sales
Auckland University of Technology
Certificate in Business - Quantitative Foundation Skills, Economics, Business Communication
Auckland University of Technology
Statistics, English, History, Economics, Accounting
Mount Albert Grammar School
English, Mathematics, History, Economics
Avondale College