Sonal Desai
Bishopedale,New Zealand
Summary
Attentive Store Assistant skilled at making each customer feel welcome and improving overall sales revenue. Reliable and dedicated with excellent interpersonal skills focused on cementing long-term customer relationships. Well-organized in keeping shelves clean, organized and presentable.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Metro Mart - Hereford Street
Christchurch, New Zealand
11.2023 - Current
- Organize display to focus customer attention
- Greeted customers entering store and offered assistance with requirements
- Completed daily tasks accurately and on-time to support shop needs
- Checked incoming orders and organized new stock
- Addressed customer issues immediately to guarantee swift resolution
- Remained calm and composed in tense situations involving angry or upset customers.
Associates and Consultant
Gajera Tax and Consultancy Service
Surat, Gujrat
08.2021 - 06.2023
- Meeting with clients and discussing their financial details and taxable income.
- Identifying potential deductions a client may be entitled to.
- Preparing clients' tax returns and offering the lowest obligation possible for the client.
- Assisting with complex tax considerations, such as rental properties and capital gains.
- Minimizing tax liability in retirement or planning ahead for events.
- Advising on major life events and their tax implications, such as inheritance, marriage or divorce and the birth of children.
- Making suggestions to clients to improve their tax filing or simplify the process, such as making estimated payments throughout the year.
Store Assistant
Dmart Grocery store
Surat, India
01.2019 - 01.2021
- Dmart is big chain of grocery store in India
- All type of grocery provides
- Receiving all deliveries and checking the goods received
- Liaising with suppliers about deliveries and discrepancies in stock
- Keeping detailed records of shortages and spares of items
- Updating inventory management systems regularly
- Picking online order and make it Rady for customer
- Filling the prodcut in empty shelve of store.
Education
LLB - Bachelors of Laws -
Veer Narmad South Gujrat University
04.2022
B.A.- Bachelors of Arts -
Veer Narmad South Gujrat University
04.2019
Skills
- Mathematics Calculation
- Flexibility
- Heavy lifting
- Hands on technology
- Multitasking Abilities
- Teamwork and Collaboration
- Attention to Detail
- Customer service
- Computer proficient
- Interpersonal skills
- Product Support
- Call Handling
- Payment Processing
- Shipping and Receiving Understanding
Languages
- English, Full Professional Proficiency
- Hindi, Full Professional Proficiency
- Gujrati, Full Professional Proficiency
Hobbies and Interests
- Reading Books
- Hiking
- Cycling
- Badminton
Timeline
Customer Service Representative
Metro Mart - Hereford Street
11.2023 - Current
Associates and Consultant
Gajera Tax and Consultancy Service
08.2021 - 06.2023
Store Assistant
Dmart Grocery store
01.2019 - 01.2021
LLB - Bachelors of Laws -
Veer Narmad South Gujrat University
B.A.- Bachelors of Arts -
Veer Narmad South Gujrat University
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