SONAM
Ranui,New Zealand
Summary
Compassionate and detail-oriented professional with a strong background in customer service, organizational skills, and multitasking, transitioning from a library assistant role to healthcare assistance. Experienced in providing excellent support to diverse group of people, fostering a welcoming and supportive environment. Highly adaptable and quick to learn new skills, with a strong commitment to patient care and wellbeing. Proven ability to follow procedure, maintain accurate records, and communicate effectively with individuals and teams. Passionate about making a positive impact on others’ lives by delivering high-quality care.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Healthcare Volunteer
Anne Maree Garden
Avondale, Auckland
12.2024 - Current
- Support residents with personal care, including bathing, dressing, and grooming
- Foster a positive and inclusive environment to enhance residents' well-being
- Assist with meal preparation, feeding, and mobility assistance as needed
- Providing emotional support and companionship to patients
Volunteer Healthcare Assistant
Avondale Life Care
09.2024 - 12.2024
- Assisted residents with personal care tasks and daily living activities
- Engaged residents in recreational and therapeutic activities to promote mental well-being
- Supported healthcare staff with maintaining records and ensuring smooth workflows
- Responding to patient needs and concerns promptly
Caregiver Attendant
Anita Bhushan Hospital
Ambala, Haryana
03.2022 - 12.2023
- Promoted independence by encouraging clients to perform self-care tasks whenever possible.
- Observed patient behavior, documented incidents, reported concerns promptly.
- Communicated effectively with family members regarding patient's needs and progress.
- Provided emotional support to individuals dealing with illness, disability or other life challenges.
- Recorded patient information such as condition, diet and progress reports.
Library Assistant
D.A.V. College (Lahore)
09.2011 - 07.2012
- Developed strong interpersonal skills by assisting library patrons
- Enhanced organizational efficiency by managing the library's collection and updating inventory
- Collecting fines or fees for overdue, lost or damaged materials
- Ensuring shelves are tidy and materials are in correct order
Library Assistant
Kurukshetra University
01.2011 - 05.2011
- Gained strong organizational skills by managing and categorizing books
- Maintained accurate records, showcasing attention to detail and inventory management skills
- Checking books and materials in and out using library system
- Keeping library spaces clean, organized and welcoming
Education
NZ Diploma in Health and Well-being Level 5 - Practice/Applied Practice
AGI College
02.2026
Diploma in Library Information Science -
State Board of Technical Education
12.2011
Skills
- Interpersonal skills
- Communication skills
- Personal care
- Assistance with daily activities
- Attention to detail
- Organizational abilities
- Record-keeping
- Inclusive environments
- Supportive environments
- Flexibility
- Adaptability
Certification
- Pearson Test of English (P.T.E.)
References
Reference given as per request
Hobbies and Interests
- Dancing
- Engaging with People
- Learning new things
- Reading books
Languages
- English, Proficient
- Hindi, Fluent
Timeline
Healthcare Volunteer
Anne Maree Garden
12.2024 - Current
Volunteer Healthcare Assistant
Avondale Life Care
09.2024 - 12.2024
Caregiver Attendant
Anita Bhushan Hospital
03.2022 - 12.2023
Library Assistant
D.A.V. College (Lahore)
09.2011 - 07.2012
Library Assistant
Kurukshetra University
01.2011 - 05.2011
- Pearson Test of English (P.T.E.)
NZ Diploma in Health and Well-being Level 5 - Practice/Applied Practice
AGI College
Diploma in Library Information Science -
State Board of Technical Education
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