Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sonam Chand

Auckland,AUK

Summary

Capable pharmacy assistant with well-versed in collaborating with patients and healthcare team members to help alleviate symptoms and address root causes of medical issues. Experienced in pharmacy retail and customer service works well with different ethnic groups by applying conversational Fiji hindi,Hindi, English abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to learn new skills, ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

18
18
years of professional experience

Work History

Retail Pharmacy Manager

Unichem Huntly Pharmacy
09.2021 - Current
  • Increased customer satisfaction by implementing efficient prescription processing and medication counseling.
  • Managed pharmacy inventory for optimal product availability and reduced waste.
  • Coordinated with healthcare professionals to ensure accurate medication therapy and improved patient outcomes.
  • Optimized workflow processes, resulting in increased efficiency and reduced wait times for customers.

Retail Pharmacy Assistant

Life Pharmacy , Te Rapa ,Chartwell
03.2017 - 09.2021
  • Increased customer satisfaction by providing timely and accurate medication information to customers.
  • Enhanced pharmacy efficiency by accurately stocking shelves and maintaining inventory control.
  • Streamlined prescription processing with diligent attention to detail, ensuring patient safety.
  • Collaborated with pharmacists to resolve any discrepancies or issues related to patients'' medications.
  • Maintained a clean and organized workspace, promoting a positive environment for customers and staff alike.
  • Assisted customers in locating over-the-counter products, improving their overall shopping experience.
  • Contributed to an increase in repeat customers through exceptional customer service and product knowledge.
  • Managed phone lines efficiently, scheduling appointments and addressing customer questions promptly.
  • Participated in ongoing training sessions to stay current on industry best practices and emerging trends.
  • Assisted store management with general retail tasks such as merchandising displays and cashier duties when needed.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Received incoming supplies and stocked in correct locations.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Merchandised over-the-counter goods and rotated stock.
  • Supported operations with filing, copying and faxing.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • Assisted customers in selecting over-the-counter medications and health care products.
  • Processed payments for prescriptions and accurately completed cash and credit card transactions.
  • Re-stocked shelves with prescribed medications and health care products.

Counter Manager, Retail Skin Therapy

Dermalogica
03.2016 - 09.2021
  • Increased customer satisfaction by providing exceptional service and product knowledge.
  • Achieved sales goals through effective communication and demonstration of products.
  • Managed inventory to ensure adequate stock levels and timely replenishment.
  • Developed strong relationships with clients, resulting in repeat business and referrals.

Brow Therapist

Benefit Cosmetics , Smith & Caughey
03.2013 - 03.2016
  • Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
  • Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
  • Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
  • Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.

Factory Hand

Raven Products
08.2011 - 03.2013
  • Enhanced production efficiency by maintaining clean and organized work areas.
  • Reduced waste by diligently monitoring and adjusting machine settings for optimal performance.
  • Assisted in achieving production targets through effective collaboration with team members.
  • Improved product quality by conducting thorough inspections and reporting any discrepancies promptly.

Factory Hand

Raven Products
06.2006 - 10.2007

Education

Certificate In Beauty - Beauty Therapy

Elite Schools of Beauty
Newmarket, AUK
11.2012

Year 13 Examination - Secondary Education

Nadi College
Nadi,Fiji Islands
11.2004

Year 10 Examination,Year 12 Examination - Secondary Education

Swami Vivekananda College
Nadi,Fiji Islands
11.2003

Year 6 Examination , Year 8 Examination - Primary Education

Andrews Primary School
Nadi,Fiji Islands
12.1999

Skills

  • Workflow Optimization
  • Decision Making
  • Team Leadership
  • Problem Solving
  • Sales Strategy
  • Staff Training
  • Professional Ethics
  • Organizational Skills
  • Interpersonal Skills
  • Regulatory Compliance
  • Customer Service
  • Pharmaceutical Knowledge
  • Performance Management
  • Product Knowledge
  • Marketing Strategies
  • Time Management
  • Continuous Improvement
  • Wellness Services
  • Training and Mentoring
  • Inventory and Restocking
  • Personnel Management
  • Purchasing Management
  • Staff Management
  • Care Monitoring
  • Risk Management
  • Decision-Making
  • Records Maintenance
  • Problem Identification

Timeline

Retail Pharmacy Manager

Unichem Huntly Pharmacy
09.2021 - Current

Retail Pharmacy Assistant

Life Pharmacy , Te Rapa ,Chartwell
03.2017 - 09.2021

Counter Manager, Retail Skin Therapy

Dermalogica
03.2016 - 09.2021

Brow Therapist

Benefit Cosmetics , Smith & Caughey
03.2013 - 03.2016

Factory Hand

Raven Products
08.2011 - 03.2013

Factory Hand

Raven Products
06.2006 - 10.2007

Certificate In Beauty - Beauty Therapy

Elite Schools of Beauty

Year 13 Examination - Secondary Education

Nadi College

Year 10 Examination,Year 12 Examination - Secondary Education

Swami Vivekananda College

Year 6 Examination , Year 8 Examination - Primary Education

Andrews Primary School

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Sonam Chand