Sonam Naicker
teller
Auckland,AUK
Summary
Iam an foreign exchange teller with and an employed background in barkey and coorkey Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, processing and inventory management.
Overview
1
1
year of professional experience
Work History
Foreign Exchange Teller
Lotus Foreign Exchange
05.2023 - Current
- Processed customer transactions promptly, minimizing wait times.
- Referred customers to other banking departments for specialized services.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Provided exceptional customer service under tight deadlines, prioritizing tasks efficiently during periods of high volume traffic.
- Collaborated with team members to ensure seamless service during peak business hours, minimizing wait times for customers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Improved communication between tellers and management through consistent reporting of transaction volumes, trends, and potential issues.
Bakery Assistant
New World
02.2023 - 04.2024
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Continuously improved personal baking skills through ongoing training, attending workshops, and staying updated on industry trends, resulting in higher-quality products and increased productivity.
- Expedited customer orders through effective communication with the baking team, ensuring timely completion of requested items.
- Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
- Decorated baked goods and designed visually appealing displays of finished products.
- Followed production chart to keep hot, fresh products available daily.
- Increased efficiency by streamlining processes such as dough preparation, baking schedules, and equipment maintenance routines.
Education
Trade Certificate in Cookery
Fiji Institute of Technolgy
Fiji01.2009
Skills
- Account Security
- Account updating
- Complex Information Interpretation
- Drawer balancing
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Foreign Exchange Teller
Lotus Foreign Exchange
05.2023 - Current
Bakery Assistant
New World
02.2023 - 04.2024
Trade Certificate in Cookery
Fiji Institute of Technolgy
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