Sonet Johanna Susanna Hayes
North New Brighton,New Zealand
Summary
To leverage my experience in accounting and administration to secure a role in New Zealand, utilizing my skills in financial management, data capturing, and customer service.
Highly organized and detail-oriented accounting professional with 4+ years of experience in managing creditors and debtors, data capturing, and office administration. Proficient in financial software, including Pastel and Syspro.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Creditors Assistant
Richbay Chemicals
04.2022 - 12.2023
- Managed AP accounts on Evolution, maintained contact and bank details, and ensured accurate documentation.
- Reconciled supplier statements monthly and compiled outstanding creditors payments.
Office Administration/Receptionist
Integritas Professional Accountants
04.2021 - 02.2022
- Greeted visitors, maintained security and telecommunications systems, and answered phones.
- Filed documents, scanned and saved documents on Z drive, and ordered stationery.
Deli Assistant
Countdown
Kaiapoi , New Zealand
09.2025 - Current
- Prepared and presented deli products to enhance customer satisfaction and promote sales.
- Managed inventory levels, ensuring freshness and availability of products.
- Assisted customers in selecting items, providing knowledgeable recommendations and support.
- Maintained cleanliness and organization of the deli area to meet health standards.
- Collaborated with team members to streamline processes and improve service efficiency.
- Greeted customers at counter to fulfill requests and answer questions.
- Utilized safe food handling techniques when preparing, storing, and displaying products to reduce waste and minimize risk of contamination.
- Carefully prepared orders by slicing, weighing, and packaging meats and accurately calculated prices.
- Collaborated with team members to ensure smooth operation of the deli department.
- Provided excellent customer service through active listening and addressing customer needs promptly.
- Assisted in maintaining a clean and organized workspace, ensuring compliance with health regulations.
- Developed positive relationships with regular customers through attentive service and genuine conversation.
- Monitored product quality closely by checking expiration dates and rotating stock accordingly.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Accounts/Export Clerk
Aveng Moolman Mining South Africa
06.2010 - 05.2019
- Processed invoices, managed CODs, and maintained records on Excel.
- Dealt with customer account-related inquiries and administered filing.
Accounts Clerk
Pharmaceutical Contractors
09.2004 - 02.2009
- Managed debtors and creditors, reconciled statements, and ensured timely payment.
- Captured invoices, checked prices, and issued receipts and statements.
Education
Diploma - Financial Management
Germiston Campus
South Africa Grade 12 - undefined
High School Kempton Park
Skills
Financial management and accounting
Data capturing and record-keeping
Customer service and communication
Proficient in Pastel, Syspro, and MS Office
Cover Letter
- Dear Hiring Manager
- I am excited to apply for roles that utilize my accounting and administrative experience. With a strong background in financial management, data capturing, and customer service, I am confident in my ability to contribute to a dynamic team.
- As a detail-oriented and organized individual, I have a proven track record of managing creditors and debtors, processing invoices, and maintaining accurate records. My experience in office administration has also honed my skills in customer service, communication, and time management, trustworthy I, willingness to learn and hardworking
- I am eager to bring my skills and experience to a new role and contribute to the success of your team. Thank you for considering my application. I look forward to discussing my qualifications further.
- Sincerely
- Sonet Hayes
Certification
N4 Financial Management
N5 Financial Management
N6 Financial Management
Diploma Financial Management
Timeline
Deli Assistant
Countdown
09.2025 - Current
Creditors Assistant
Richbay Chemicals
04.2022 - 12.2023
Office Administration/Receptionist
Integritas Professional Accountants
04.2021 - 02.2022
Accounts/Export Clerk
Aveng Moolman Mining South Africa
06.2010 - 05.2019
Accounts Clerk
Pharmaceutical Contractors
09.2004 - 02.2009
Grade 12 - undefined
High School Kempton Park
Diploma - Financial Management
Germiston Campus