Summary
Overview
Work History
Education
Skills
Languages
Hobby
Timeline
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Songlin(Eric) Du

Waikato,Hamilton

Summary

I am a detail-oriented, friendly and enthusiastic service professional with more than two years of service experience in a fast-paced restaurant and one year of retail sales. I can handle monetary transactions accurately and efficiently while maintaining high customer satisfaction. As a graduate of Screen and Media, I am proficient in some media software, such as Adobe series and Microsoft Office, and can quickly master various electronic devices. I am committed to continuous self-improvement, strive to learn new knowledge brought by various jobs and take every job seriously.

Overview

5
5
years of professional experience

Work History

RETAIL SHOP SALES

Miniso
Waikato, Hamilton
05.2024 - 05.2025
  • Have independent store sales experience. Responsible for sales, customer reception, product recommendations, cashier and after-sales service throughout the day to ensure efficient operation and customer satisfaction.
  • Able to properly handle customer complaints and returns, maintain brand image and increase customer return rate.
  • Perform daily replenishment, inventory and slow-moving product analysis, optimize promotional strategies to reduce inventory backlogs.
  • Participate in holiday theme displays and limited-time discount activities to effectively increase store sales.

Restaurant Waiter

Garden place noodle bar
Waikato, Hamilton
01.2021 - 05.2022
  • Efficiently manage up to 8-10 tables during peak hours to ensure service quality and speed.
  • Proficient in handling cash and credit card transactions and able to take online orders.
  • Have teamwork skills, assist kitchen staff in delivering dishes, maintain smooth communication between the front and back offices, ensure the speed and quality of food serving, and improve the overall service level of the team.
  • Participate in regular sanitation inspections and daily cleaning of the restaurant to comply with food safety standards.

Restaurant Waiter

King of Skewers
Waikato, Hamilton
03.2020 - 12.2020
  • Provide customers with high-quality services and treat every customer patiently and kindly.
  • Proficient in the skills and procedures required by the restaurant, including politely receiving guests, carefully ordering and serving dishes to guests, making drinks, etc.
  • Responsible for setting and cleaning tables to ensure a clean and tidy restaurant environment.

Education

Bachelor of Arts - Screen And Media

The University of Waikato
Hamilton, NZ
03-2025

Skills

  • Be friendly and patient
  • Reliable and Responsible
  • Have good physical strength
  • Proficient in various electronic products
  • Understand computer configuration
  • Point of Sale (POS) system operations
  • Order Management
  • Positive and Good attitude
  • Teamwork and Collaboration
  • Adaptable and Flexible
  • Microsoft office
  • Video editing
  • Digital camera use
  • Photo products

Languages

English
Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Full Professional

Hobby

  • I love sports and do regular gym and badminton training every week to keep myself healthy and energetic. This not only helps me stay efficient and energetic at work, but also cultivates my self-discipline and perseverance. I am also a video game player. This not only allows me to have fun in entertainment, but also improves my problem-solving skills and master a lot of computer knowledge. In addition, I am also an amateur photographer who loves photography. I have my own professional photography equipment and have made simple podcasts, blogs, photography books and short films based on my knowledge in college and on the Internet. I have taken a lot of photos privately and will post them on social media and Tuchong platform.

Timeline

RETAIL SHOP SALES

Miniso
05.2024 - 05.2025

Restaurant Waiter

Garden place noodle bar
01.2021 - 05.2022

Restaurant Waiter

King of Skewers
03.2020 - 12.2020

Bachelor of Arts - Screen And Media

The University of Waikato
Songlin(Eric) Du