Sonia Josephine Brown
Te Atatu South,AKL
Summary
Data entry and database management professional with a strong track record in enhancing operational efficiency and ensuring data integrity. Proven technical troubleshooting abilities paired with exceptional customer service and leadership skills. Successfully managed data intake, storage, and analysis, leading to improved data management systems and operational effectiveness. Highly organized with experience in streamlining data entry processes in high-volume environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Data Entry Administrator
Northlandwaste Ltd
Whenuapai , Auckland City
10.2022 - Current
- Accurately input data into various software programs, enhancing operational efficiency.
- Resolved technical issues in database management systems as needed.
- Communicated with colleagues, customers, and vendors through email, phone, and in-person interactions.
- Regularly updated and maintained internal databases to ensure data integrity.
- Researched customer records and made necessary updates in the database system.
- Assisted team members with complex data entry tasks to facilitate project success.
- Monitored changes to master database files to maintain accuracy.
- Maintained a transaction log for comprehensive record-keeping.
Rubbish Truck Runner
Northlandwaste Ltd
Whenuapai , Auckland City
10.2022 - 10.2023
- Ensured compliance of bins with council collection requirements.
- Reported hazards encountered during operations to the operations team.
General Bar Manager
Think together Limited
Auckland, Auckland City
12.2018 - 05.2023
- Planned special events including wine tastings and cocktail parties.
- Created promotional materials such as flyers and posters for event advertising.
- Monitored bartenders' performance to ensure prompt and courteous service.
- Enforced safety regulations and upheld sanitation practices among all employees.
- Maintained cleanliness standards across bar area, including countertops and equipment.
- Analyzed financial data related to labor efficiency, waste reduction, and cost control.
- Resolved customer complaints regarding food and beverage quality promptly.
- Managed daily operations encompassing opening/closing duties, scheduling, cash handling, and payroll.
Operations Manager
WD Security Ltd
Auckland, AU
05.2014 - 12.2018
- Supervised daily workflow of employees to maximize productivity and uphold quality standards.
- Conducted regular reviews of policies and procedures to identify opportunities for improvement.
- Directed operations staff through guidance, training, and support to achieve company objectives.
- Analyzed daily report data to uncover trends in production performance metrics.
- Negotiated contracts with vendors, securing favorable terms and conditions.
- Managed scheduling, training, and inventory control for operational efficiency.
Bar Manager
Globe Bar
Auckland, Auckland City
02.2008 - 05.2014
- Enforced safety regulations and ensured adherence to sanitation practices by all employees.
- Maintained adequate inventory of alcoholic beverages, glassware, and garnishes for efficient service.
- Developed drink recipes and menus that aligned with customer preferences and maximized profitability.
- Implemented upselling strategies that effectively increased revenue across beverage sales.
- Upheld cleanliness standards in bar area, including countertops, shelves, and equipment.
- Ensured compliance with local health codes regarding food storage temperatures and alcohol serving guidelines.
Skills
- Data entry and database management
- Microsoft Excel proficiency
- Data integrity assurance
- Technical troubleshooting skills
- Document management expertise
- Emergency response
- Incident reporting
- Risk assessment
- Customer service
- Database management
- Event planning
- Staff training
- Cash handling
- Team leadership
- POS systems proficiency
- Cost control
- Staff management
- Team management
- Staff scheduling
Certification
- Current Bar Managers Certificate
- Current COA Security License
Timeline
Data Entry Administrator
Northlandwaste Ltd
10.2022 - Current
Rubbish Truck Runner
Northlandwaste Ltd
10.2022 - 10.2023
General Bar Manager
Think together Limited
12.2018 - 05.2023
Operations Manager
WD Security Ltd
05.2014 - 12.2018
Bar Manager
Globe Bar
02.2008 - 05.2014
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