Sonia Marea Taoirangi
Hamilton,Waikato
Summary
Adept at multitasking and customer service, I excelled in high-volume event settings at Eden Park Catering, enhancing guest satisfaction and streamlining inventory for optimized profit margins. My expertise in liquor knowledge and commitment to teamwork significantly contributed to a positive and efficient work environment, embodying reliability and clear communication.
Overview
4
4
years of professional experience
Work History
Papakura Soccar Club Bar and Food
Donna.
10.2011 - 12.2011
- Maintained high standards of cleanliness throughout the establishment by regularly inspecting facilities and addressing maintenance issues promptly.
- Resolved customer complaints efficiently while maintaining professionalism and preserving long-term guest relations.
- Managed inventory control processes for reduced waste and optimized profit margins.
- Maintained a safe working environment by enforcing strict adherence to health and safety regulations among employees.
- Ensured compliance with state liquor laws by monitoring alcohol service and providing ongoing staff education on responsible beverage serving practices.
Bartender
Eden Park Catering
09.2011 - 12.2011
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept bar presentable and well-stocked to meet customer needs.
Cafe Retail. Barrister
Middlemore Hospital
07.2015 - 01.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Maori/Music/Nursing/Hospitality, - Studying Holy Scriptures.Schools, Courses
12.2016
Caring For The Aged - Nursing Practice
05.2016
Levels 1/2/3/4 Caing for the Aged Nurse.
(Work Experience at)
ParkHaven Hospital Mangere. Auckland.
6months. Volunteer
Fluent TeReoMaori. - Kurakaupapa. Marae. Culture Faith
01.1996
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and Tolerance
- Payment Processing
- Cash Register Operation
Languages
Maori
Native or Bilingual
Timeline
Cafe Retail. Barrister - Middlemore Hospital
07.2015 - 01.2016
Papakura Soccar Club Bar and Food - Donna.
10.2011 - 12.2011
Bartender - Eden Park Catering
09.2011 - 12.2011
Te Wharekura O Manurewa - Maori/Music/Nursing/Hospitality, , Studying Holy Scriptures.Schools, Courses
Practical Education - Caring For The Aged, Nursing Practice
TKMOM - Fluent TeReoMaori. , Kurakaupapa. Marae. Culture Faith
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