Sonika Kamna Sen
Auckland
Summary
Highly motivated and dedicated professional transitioning into the educational field, bringing a wealth of experience in coordinating and customer interaction to foster a supportive learning environment. With a strong background in logistical management and customer service, I am adept at multitasking and handling diverse responsibilities efficiently.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Cashier
Shop N Save Supermarket
01.2019 - Current
- Cash handling
- Balancing of cash sales
- Balancing EFTPOS
- Provided excellent customer service by addressing inquiries and resolving issues promptly
- Facilitated smooth customer interactions by managing the flow of the store's checkout area
- Trained new staff in cashier procedures to promote consistency and efficiency
Clinic Assistant
Coastal Medical Investment
05.2023 - 09.2023
- Taking vitals
- Assisting in minor procedures
- Performing ECG
- Assisting medical personal on duty
- Managed patient check-ins and fielded phone inquiries to streamline office operations
- Scheduled appointments and maintained careful documentation of patient records
- Ensured compliance with clinic policies, including privacy regulations governing patient information
- Maintained an organized reception area to enhance the clinic's welcoming environment
Cashier
Five Squares
08.2022 - 04.2023
- Filing of papers
- Collection of payments
- Banking
- Stock balancing
- Receiving of payments
- Preparing hour for payroll
Operations Manager
Jimmy's Kitchen
01.2019 - 04.2020
- Filing of papers
- Collection of payments
- Banking
- Purchasing of products
- Stock balancing
- Receiving of payments
- Preparing hour for payroll
- Overall shop responsibility
- Cooking N helping in the kitchen
- Led a team to coordinate seamless production operations and meet tight deadlines
- Oversaw payroll processing and liaised with the accounts department to ensure accurate and timely payments
- Managed inventory and procurement to maintain optimal stock levels and reduce waste
Production Coordinator N Payroll Clerk
Jack's Garments
03.2015 - 08.2018
- Coordinating production
- Dealing with wholesale customers
- Sales of products
- Preparing hours of staffs N forwarding to accounts clerk
- Implemented communication strategies to maintain open lines with wholesale clients
- Developed efficient payroll processing systems to ensure timely staff payment
- Liaised with accounts department to streamline payroll and financial operations
- Managed production schedules to meet client demands and deadlines effectively
Cashier
Kundan Singh Service Station
09.2009 - 12.2009
- Cash handling
- Dealing with customer
- Stock balancing
- Processed transactions efficiently and accurately to maintain customer satisfaction
- Assisted with end-of-day reconciliation to ensure accurate financial records
- Maintained a clean and organized work area to comply with health and safety standards
- Handled refunds and exchanges following company policies
Education
Secondary Education -
Sigatoka Andhra College
12.2008
Primary Education -
Sigatoka Methodist
12.2002
Skills
- Customer Service
- Stock Balancing
- Payroll Processing
- Time Management
- Cash Handling
- Production Coordination
- Communication Skills
Certification
- 2001, Fiji Intermediate Examination
- 2003, Fiji Eighth Year Examination
- 2005, Fiji Junior Examination
- 2007, Fiji School Leaving Certificate
- 2008, Fiji Seventh Form Examination
- 2006, Chem Quiz
- 2007, Australian Mathematics Competition
- 2009, Certificate in First Aid & CPR
Accomplishments
- Developed and streamlined payroll processing systems, resulting in timely staff payments and payroll accuracy.
- Processed customer transactions efficiently and accurately as a cashier, enhancing customer satisfaction.
- Implemented effective communication strategies with wholesale clients, improving client relations and business transactions.
Ethnicity
Indian
Personal Information
- Date of Birth: 02/07/90
- Gender: Female
- Nationality: Fiji Islands
- Marital Status: Married
Hobbies and Interests
- Reading Novel
- Cooking
- Traveling
- Gardening
Additional Information
NOTE: ALL MY WORK EXPERIENCES ARE FROM FIJI
Timeline
Clinic Assistant
Coastal Medical Investment
05.2023 - 09.2023
Cashier
Five Squares
08.2022 - 04.2023
Cashier
Shop N Save Supermarket
01.2019 - Current
Operations Manager
Jimmy's Kitchen
01.2019 - 04.2020
Production Coordinator N Payroll Clerk
Jack's Garments
03.2015 - 08.2018
Cashier
Kundan Singh Service Station
09.2009 - 12.2009
Secondary Education -
Sigatoka Andhra College
Primary Education -
Sigatoka Methodist
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