SONSAI NYI
Auckland,AUK
Summary
Skilled equipment operator with a strong history of success in residential and commercial installations, demonstrating exceptional time management and multitasking abilities. At Kada, significantly improved customer satisfaction by implementing innovative installation solutions. Proven supervisory experience and a positive attitude contribute to consistent team success, showcasing adaptability and a commitment to excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Transport / Installer
Kada
Auckland
01.2023 - 08.2024
- Cut materials to specified sizes for installation with power saws and cutters
- Used standard hand and specialized tools to install equipment, performing tests for proper operation
- Developed relationships with customers to ensure satisfaction with the installation process
- Assisted in the design of layouts and systems for new installations
- Corrected problems or defects by adjusting, repairing, or replacing parts or units
Supervisor
THAI HEART RESTAURANT
12.2019 - 01.2022
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards
- Ensured that safety protocols were always followed by all staff members
- Communicated employee, customer and workplace needs to managers
- Answered customer questions and made product recommendations according to needs
- Inspected work environment for health and safety hazards and reported findings to manager
Retail Assistant
2 Degrees West City
Auckland
09.2019 - 12.2019
- Demonstrated ability to work both independently and as part of a team in a fast-paced environment
- Operated cash registers to process customer transactions
- Displayed strong organizational skills, ensuring store displays always neat and orderly
- Engaged customers in friendly and professional dialogue about product needs
- Completed daily store opening and closing tasks
- Processed payments via cash, credit cards or gift cards according to established procedures
- Resolved customer complaints quickly with empathy and understanding
Staff
WELLINGTONS RESTAURANT & BAR, WAIPUNA HOTEL
04.2017 - 12.2018
- Built strong relationships with customers through exceptional communication skills and follow-up efforts.
- Worked under the guidance of leadership and alongside other staff.
- Customer Care and Complaint Handling.
Education
UNITEC certificate - IT support
UNITEC
01.2017
PAPATOETOE HIGH SCHOOL -
PAPATOETOE HIGH SCHOOL
01.2015
Skills
- Equipment operation
- Residential and commercial installations
- Preventive maintenance
- Time management abilities
- Supervisor experience
- Positive attitude
- Multitasking
- Reliable and well-organized
- Willingness to learn new skills
Certification
- License Controller Qualification, 01/01/24, Auckland Council
- UNITEC certificate in IT support, 01/01/17
References
- Brian Edlin, Kada Logistics, Transport/ Install Manager, 02108440853, brian@kada.co.nz
- Sabrina Ermita, Kada Logistics, Planning Manager, (022) 589-4331, sabrina@kada.co.nz
Languages
- English, Fluent
- Thai, Advanced
- Burmese / Myanmar, Advanced
Languages
English
Professional
Thai
Limited
Burmese
Professional
References
References available upon request.
Timeline
Transport / Installer
Kada
01.2023 - 08.2024
Supervisor
THAI HEART RESTAURANT
12.2019 - 01.2022
Retail Assistant
2 Degrees West City
09.2019 - 12.2019
Staff
WELLINGTONS RESTAURANT & BAR, WAIPUNA HOTEL
04.2017 - 12.2018
UNITEC certificate - IT support
UNITEC
PAPATOETOE HIGH SCHOOL -
PAPATOETOE HIGH SCHOOL