Sonu James

Organized client meetings efficiently, working alongside MD.

Handled daily routing of over 50 phone calls.

Oversaw petty cash transactions and maintained accurate records.

Executed essential office tasks such as filing and handling mail correspondence.

Managed scheduling and ticket reservations for MD’s travels.

• Performed administrative duties to support organizational operations.
• Managed public relations activities for school.
• Coordinated events efficiently and effectively.
• Conducted weekly inspections across multiple branches.
• Administered payroll schedules

• Handled customer complaints, ensuring satisfaction and loyalty
• Promoted and distributed mutual funds to enhance customer investment portfolios.
• Reduced customer complaints, proactively addressing issues and implementing effective solutions.
• Followed through with client requests to resolve problems.
• Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.