Sonya Gunton
Owhango Taumarunui,MWT
Summary
At Access Homehelp, I enhanced client well-being and satisfaction through empathetic support and skilled care, including medication administration and emotional support. Demonstrating strong relationship-building and attention to detail, I significantly improved clients' quality of life, fostering independence and community integration.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Support Worker
Accesd Homehelp
12.2015 - 07.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
- Promoted community integration by providing extensive physical, emotional and social support.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
- Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
- Supported clients in accessing community resources, enhancing their integration and participation in community activities.
- Assisted clients with personal care tasks, preserving their dignity and promoting independence.
- Assisted clients in managing medications, ensuring adherence to prescribed treatments.
- Provided emotional support to clients, improving their mental health and overall wellbeing.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Documented client progress and activities in accordance with agency policies and procedures.
Caregiver
Avonlea Resthome
Education
Lynnfield Collage
AucklandSkills
- Daily living support
- Health and safety awareness
- Emotional support
- Confidentiality and privacy
- Daily living assistance
- Cleaning and sanitizing
- Active listening
- Mobility assistance
- Relationship building
- Meal planning and preparation
- Transportation assistance
- Cultural sensitivity
- Mobility support
- Skill development
- Attention to detail
- Empathy and patience
- Medication administration
- Risk management
- First aid and CPR
- Housekeeping and laundry
- Basic caregiving
- Disability care
- Personal care assistance
- Excellent communication
- Patient support
Certification
My levels 2-4
Timeline
Support Worker
Accesd Homehelp
12.2015 - 07.2021
Caregiver
Avonlea Resthome
Lynnfield Collage
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