Sonya Misiolo Sasala
Auckland,AUK
Summary
Beyond the experience and skills gained in my previous employments, I am looking forward to moving on in my career path. I have been highly successful and valued in my role as a Cargo Service Agent. My experience includes maintaining accurate documentations, coordinating with necessary parties regarding issues and having a quick problem solving mindset. I am a solid team player with an upbeat, positive attitude and proven skill in establishing rapport with customers.
Overview
6
6
years of professional experience
Work History
Cargo Service Agent
Menzies Aviation
Mangere, Auckland
02.2022 - 12.2024
- Accurately and efficiently producing export manifests for cargo transporting by air.
- Reviewing export documents and liaising with freight forwarders for the safe and secure transition of cargo.
- Verifying and conducting inspections of cargo to ensure that safety and security regulations are met, including the inspection of any dangerous goods that are prohibited.
Staff Member
Warehouse Distribution Centre
Manukau, Auckland
12.2021 - 02.2022
- Picking and packing various products for regional and international orders.
- Working alongside team members to ensure the stability and motion of high-volume orders within the time frame.
Covid-19 Immunisation Register
Highbrook Vaccination Centre
Highbrook, Auckland
08.2021 - 12.2021
- Participated in registering patients and accurately verifying their details in preparation for vaccinations.
- Responded to any issues or concerns and assuring people prior to getting vaccinated.
- Assisting nurses with supplies and re-stocking inventory.
Wait Staff Member
Dennys Restaurant
Manukau, Auckland
06.2019 - 08.2021
- Provided exceptional service to high volume of daily customers.
- Served food and beverages to customers and immediately remedied issues with orders.
Education
Dangerous Goods Programme
DGM Course
Mangere, NZ04-2022
Level 4 Tourism, Hotel And Airline Operations
New Zealand School of Tourism
Mangere, NZ08-2020
NCEA Level 1, 2 and 3 with Merit Endorsement
Manurewa High School
Manurewa, NZ12-2019
Skills
- Efficiency in communication and customer service
- Ground handling and warehouse operations
- Continuous improvement mindset
- Cargo handling expertise
- Highly quick to adapt and learn different roles
- Computer literacy
- Positive outlook and team work
Interest and Hobbies
- In my quality time, I like to spend it with family and friends whether it's joining a training programme together, attending church or travelling together, it gives me joy.
- I highly find interest in music hence why I sing alongside my church youth and band as well as listening to songs. It helps me focus too.
References
Traci Cox (Cargo Manager at Menzies Aviation)
Email: Traci.Cox@menziesaviation.com
Contact No. +6427 447 1537
Vinod Kumar (Cargo Duty Manager at Menzies Aviation)
Email: Vinod.Kumar@menziesaviation.com
Contact No. +6427 292 2156
Timeline
Cargo Service Agent
Menzies Aviation
02.2022 - 12.2024
Staff Member
Warehouse Distribution Centre
12.2021 - 02.2022
Covid-19 Immunisation Register
Highbrook Vaccination Centre
08.2021 - 12.2021
Wait Staff Member
Dennys Restaurant
06.2019 - 08.2021
Dangerous Goods Programme
DGM Course
Level 4 Tourism, Hotel And Airline Operations
New Zealand School of Tourism
NCEA Level 1, 2 and 3 with Merit Endorsement
Manurewa High School
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