Sonya Taylor
Currently Proud Mother Of Brooke & Jean Looking For My Next Exciting Challenge
Christchurch ,CAN
Summary
Performance-oriented and motivating Leader offering exceptional record of achievement over 20 year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Searching for my next challenge to further development my EI skills and Cultural Awareness in a role involving people and our communities, i want to wake up every morning and look forward to going to work.....can't wait!
Overview
26
26
years of professional experience
4
4
years of post-secondary education
Work History
BUSINESS DEVELOPMENT AUSTRALIA, Mainfreight
Banksmeadow, NSW
01.2019 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked flexible hours; night, weekend, and holiday shifts
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Maintained energy and enthusiasm in fast-paced environment
- Proved successful working within tight deadlines and fast-paced atmosphere
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Developed and maintained courteous and effective working relationships
- Exceeded goals through effective task prioritization and great work ethic
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- ACHIEVEMENTS
- Won a number of global accounts such as LVMH Group, SC Johnson and
- Opal spending over 10,000,000 through the supply chain – 3 accounts now Mainfreight top 10 in Australia
- Won Australia Bingo sales campaign with best new business gained and number of sales calls and referrals
- Facilitor and promoter of Sales cadetship program to improve Sales tenure and job satisfaction
- Leader of team to promote and give assistance to team members through covid
REGIONAL SALES MANAGER
SOUTH ISLAND, Mainfreight
Christchurch
01.2014 - 01.2019
- CAN
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked flexible hours; night, weekend, and holiday shifts
- Maintained energy and enthusiasm in fast-paced environment
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Developed and maintained courteous and effective working relationships
- Identified issues, analyzed information and provided solutions to problems
- Exceeded goals through effective task prioritization and great work ethic
- Participated in team-building activities to enhance working relationships
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- ACHIEVEMENTS
- Sale person of the year awarded to sales team member
- Increased number of sales team from 19 – 26 over 3 year period as well as adding 3 additional new branches to increase our NZ footprint and improve our delivery performance
- Created sales cadetship program to promote pathway to sales from operations
SALES MANAGER
Mainfreight
Christchurch
02.2010 - 01.2014
- Handled customer relations issues, enabling quick resolution and client satisfaction
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
- Coached employees in successful selling methods and encouraged cross- selling to drive revenue
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Supervised sales team of 10 people, stepping in to support employees and deliver smooth sales processes for clients
- Organized promotional events and interacted with community to increase sales volume
- Held weekly meetings with sales team to identify techniques to overcome sales obstacles
- Developed and implemented comprehensive salesperson training program
- Improved sales processes to streamline customer acquisition and onboarding strategies
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets
- Resolved customer issues quickly and managed over 80 accounts to increase sales and meet quotas
- Increased monthly gross sales from $100,000 to $500,000 and exceeded goals for sales, revenue and profit margins
- ACHIEVEMENTS
- Increased number of sales team members from 2 to 6
- Branch of the year in New Zealand for 2 consecutive years 2011 & 2012
- Sales Person of the year New Zealand 2011
SALES MANAGER
Freightways Group
Christchurch
01.1997 - 01.2010
- Handled customer relations issues, enabling quick resolution and client satisfaction
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
- Coached employees in successful selling methods and encouraged cross- selling to drive revenue
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Supervised sales team of 6 people, stepping in to support employees and deliver smooth sales processes for clients
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives
- Aggressively pursued competitive accounts by differentiating company from competitors
- Identified opportunities for growth within Canterbury territory and regional
- South Island townships and collaborated with sales teams to reach sales goal
- Exceeded regional annual sales target by 40% over 5 consecutive years
- ACHIEVEMENTS
- Sales Person of the year 1998 with most billed revenue
- Promoted within first year in sales role to Sales Manager
- Increased number of sales team members from 4 – 8 within my time as sales manager
Education
NCEA -
06.2015 - 05.2019
Skills
Sales initiatives and techniques
Business development and planning
Expanding territories
Performance evaluation
Systems and software programs
Profit and loss understanding
Excellent verbal/written communication
Goal Setting
Staff coordination
Strategy development
Order management
Business administration
Territory Management
Staff Management
Database Management
Account management
Tactical planning
Presentation ability
Advertising knowledge
Vendor management
Product expertise
Goals and performance
Revenue Generation
Operations
Account development
Operations management
Product and service knowledge
Product and service sales
Financial administration
Product demonstrations
Recruiting and Hiring
Network development
Managing quotas
Trend Analysis
Forecasting skills
Professional demeanor
Sales expertise
Settlement determinations
Coverage assessments
Claims
Documentation review
Personal, casualty and property loss
Valuation knowledge
Microsoft Publisher
Microsoft Word
Automated Work Distributor (AWD)
Negotiation and mediation skills
ClaimsPro
AMS360
Microsoft Office Suite
Emergency Response
Risk management
References
Marg Foster
Director Motivations Netball
Christchurch
0275 522 255
Lisa Harrison
National Airfreight Manager
Mainfreight
Australia
+61 419 292 482
Rob Croft
National Sales Manager
Mainfreight
New Zealand
0278 864 929
Timeline
- BUSINESS DEVELOPMENT AUSTRALIA, Mainfreight
01.2019 - Current
Hillmorton High School - NCEA ,
06.2015 - 05.2019
REGIONAL SALES MANAGER - SOUTH ISLAND, Mainfreight
01.2014 - 01.2019
SALES MANAGER - Mainfreight
02.2010 - 01.2014
SALES MANAGER - Freightways Group
01.1997 - 01.2010