SoonYoung Lee
Barista
93 Frankton Road, Queenstown,OTA
Overview
4
4
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Cafe Manager / Barista
Cafe Becris
Seoul, South Korea
10.2022 - 08.2023
- Remember the customers, and provide the customizing services.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Project Manager
Korean Translation Research Institute
Seoul, South Korea
07.2019 - 05.2021
- Proof reading and editing the translation.
- Planned, designed, and scheduled phases for large projects.
- Managed projects from procurement to commission.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Monitored project performance to identify areas of improvement and make adjustments.
Barista
The Coffee Bean & Tea Leaf
Seoul, South Korea
03.2019 - 06.2019
- Remember the customers, and provide the customizing services.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Used POS system to accurately enter orders and process payments.
Education
International Trade
Kyungbok Business High School
Seoul, South Korea 03.2016 - 02.2019
English
Cyber Hankuk University of Foreign Studies
Seoul Mar 2021 - Current
Skills
Customer Service
Timeline
Cafe Manager / Barista
Cafe Becris
10.2022 - 08.2023
Project Manager
Korean Translation Research Institute
07.2019 - 05.2021
Barista
The Coffee Bean & Tea Leaf
03.2019 - 06.2019
International Trade
Kyungbok Business High School
03.2016 - 02.2019
English
Cyber Hankuk University of Foreign Studies
Mar 2021 - Current