Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sophia Harris

Auckland,AUK

Summary

Dynamic and results-driven professional with extensive experience in customer service and retail sales at Sketchers. Proven ability to enhance customer engagement and resolve inquiries effectively. Skilled in teamwork and cash handling, consistently achieving sales goals while maintaining a positive environment. Flexible and dedicated, ready to contribute to team success.



Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Sketchers
08.2024 - Current
  • Collaborated with team members to achieve sales goals and improve inventory management.
  • Resolved customer inquiries and complaints efficiently, fostering a positive retail environment.
  • Greeted customers and helped with product questions, selections, and purchases.

Customer Service Representative

The New Zealand Food Show
07.2025 - 07.2025
  • Sold tickets to thousands of customers through long hours and peak times
  • Collaborated with team members to enhance service delivery and streamline processes.

Hospitality Worker

The Hutchwilco New Zealand Boat Show
05.2025 - 05.2025
  • Sold tickets to thousands of people during peak times
  • Maintained costumer service through long hours


Kitchen Hand

Te Atatu Boating Club
09.2023 - 01.2024
  • Supported chefs by washing, peeling, and chopping ingredients as directed.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.

Wharehouse Employee

Bakerworks LTD
11.2021 - 12.2022
  • Maintained cleanliness and organization of work areas to comply with safety standards.
  • Packed bread and other items
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.

Education

High School Diploma -

Rutherford College
Auckland, NZ
11-2024

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Cash handling
  • Customer engagement
  • Retail sales
  • Flexible schedule

Certification

Barista course achivement

Timeline

Customer Service Representative

The New Zealand Food Show
07.2025 - 07.2025

Hospitality Worker

The Hutchwilco New Zealand Boat Show
05.2025 - 05.2025

Retail Sales Associate

Sketchers
08.2024 - Current

Kitchen Hand

Te Atatu Boating Club
09.2023 - 01.2024

Wharehouse Employee

Bakerworks LTD
11.2021 - 12.2022

High School Diploma -

Rutherford College

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Sophia Harris