Sophia Harris
Auckland,AUK
Summary
Dynamic and results-driven professional with extensive experience in customer service and retail sales at Sketchers. Proven ability to enhance customer engagement and resolve inquiries effectively. Skilled in teamwork and cash handling, consistently achieving sales goals while maintaining a positive environment. Flexible and dedicated, ready to contribute to team success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Sketchers
08.2024 - Current
- Collaborated with team members to achieve sales goals and improve inventory management.
- Resolved customer inquiries and complaints efficiently, fostering a positive retail environment.
- Greeted customers and helped with product questions, selections, and purchases.
Customer Service Representative
The New Zealand Food Show
07.2025 - 07.2025
- Sold tickets to thousands of customers through long hours and peak times
- Collaborated with team members to enhance service delivery and streamline processes.
Hospitality Worker
The Hutchwilco New Zealand Boat Show
05.2025 - 05.2025
- Sold tickets to thousands of people during peak times
- Maintained costumer service through long hours
Kitchen Hand
Te Atatu Boating Club
09.2023 - 01.2024
- Supported chefs by washing, peeling, and chopping ingredients as directed.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
Wharehouse Employee
Bakerworks LTD
11.2021 - 12.2022
- Maintained cleanliness and organization of work areas to comply with safety standards.
- Packed bread and other items
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Education
High School Diploma -
Rutherford College
Auckland, NZ11-2024
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Cash handling
- Customer engagement
- Retail sales
- Flexible schedule
Certification
Barista course achivement
Timeline
Customer Service Representative
The New Zealand Food Show
07.2025 - 07.2025
Hospitality Worker
The Hutchwilco New Zealand Boat Show
05.2025 - 05.2025
Retail Sales Associate
Sketchers
08.2024 - Current
Kitchen Hand
Te Atatu Boating Club
09.2023 - 01.2024
Wharehouse Employee
Bakerworks LTD
11.2021 - 12.2022
High School Diploma -
Rutherford College