- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Music and Singing
- I have a passion for photography and editing photos
- Interior Design
- Animal Care
- Watching Movies and TV Shows
- Personal Development and Self-Improvement
Sophia Mihaljevich
Auckland,AUK
Summary
Dynamic professional with experience as a Barista at The Village Co-op, excelling in customer service and team collaboration. Proven ability to enhance brand visibility as a Social Media Manager through engaging content strategies. Skilled in time management and research, fostering a welcoming atmosphere while driving audience engagement.
Overview
4
4
years of professional experience
Work History
Barista
The Village Co-op
02.2022 - Current
- Prepared and served high-quality coffee beverages to customers efficiently.
- Collaborated with team members to optimize workflow during peak hours for improved efficiency.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
- Assisted in training new staff on beverage preparation and customer service techniques.
- Engaged with customers to provide personalized service and enhance overall experience.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
Social Media Manager
09.2023 - 09.2025
- Developed engaging content strategies to enhance brand visibility across multiple social media platforms.
- Analyzed user engagement metrics to refine social media campaigns and improve audience targeting.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Developed comprehensive social media strategy to enhance online presence.
- Monitored social media trends to keep brand's content relevant and engaging.
Education
Bachelor of Arts - Majoring in Communications & Criminology
University of Auckland
Auckland, NZ05-2026
Skills
- - Friendly and Outgoing
- - Fast Learner
- - Time Management
- - Customer service
- - Flexible schedule
- - Research and analysis
- - Criminological theories
- - Modern criminology
- - Criminology theory application
- - Criminology theory
Accomplishments
As I have just graduated from The University of Auckland, with a Bachelor of Arts in criminology and communications, i am keen to gain some experience within these industries, whether it is criminology specifically or a combination of the both.
Interests
Timeline
Social Media Manager
09.2023 - 09.2025
Barista
The Village Co-op
02.2022 - Current
Bachelor of Arts - Majoring in Communications & Criminology
University of Auckland