Sophia Miller
Auckland,Silverdale
Summary
Experienced in retail and hospitality with a strong background in customer service and front-of-house operations. I maintain good relations with my employers and staff members alike. I prioritise looking presentable whilst working and am an enthusiastic team player. Can work weekdays and weekends.
Overview
2
2
years of professional experience
Work History
Front of House Staff Member
Red Beach Bakehouse
03.2022 - 06.2024
- Played a role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
- Increased repeat business through friendly interactions
Christmas Casual
North Beach
12.2022 - 01.2023
- Assisted with opening and closing procedures
- Demonstrated product knowledge, guiding customers toward ideal purchases for their needs and preferences.
- Restocking and updating visual displays according to brand guidelines.
Education
Bachelor of Fine Arts
Year 1 At Whitecliffe
Symonds Street, Grafton, AUK01-2027
High School Diploma -
Orewa College
Orewa, NZ12-2023
Skills
- Customer engagement
- Cash Handling
- Food Handling and preparation
- Adaptability
- Collaboration
Accomplishments/Volunteer Work
- Babysitting experience
- Stallholder at various craft markets
- Exhibited work Estuary Arts Gallery
Timeline
Christmas Casual
North Beach
12.2022 - 01.2023
Front of House Staff Member
Red Beach Bakehouse
03.2022 - 06.2024
Bachelor of Fine Arts
Year 1 At Whitecliffe
High School Diploma -
Orewa College
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