Sophia Moerbeek
Birkenhead,AUK
Summary
Personable Senior Recruiter adept at sourcing, screening and sorting candidates to fulfil organisational needs. Knowledgeable about assessment, interviewing and onboarding processes. Experience in executive recruiting, successfully handling high-profile searches across various platforms. Building strong relationships with internal stakeholders and external clients is a key strength. Pride myself on high level of clear communication, proactive networking, and effective negotiation skills which contribute to overall success.
Overview
7
7
years of professional experience
Work History
Senior Sourcing Partner
Hays Enterprise Solutions
09.2022 - Current
- Sole SME and Account Lead for industry leading client
- Continuously manage hiring manager expectations and maintain strong relationships with all stakeholders.
- Developed and maintain strong candidate talent pools.
- Developed and implemented onboarding and orientation programs for new employees.
- Developed comprehensive job descriptions that attracted qualified candidates, resulting in faster time-to-fill rates.
- Managed end-to-end recruitment process for multiple roles simultaneously, meeting tight deadlines without compromising quality.
- Assisted on various other client accounts, delivering high quality candidates without compromising delivery on lead account.
- Curated market insight dashboards to support knowledge and assist with sourcing stratergies.
Sourcing Partner
Hays Enterprise Solutions
12.2021 - 09.2022
- Increased candidate placements by developing and implementing targeted recruitment strategies.
- Mentored junior recruiters to improve their skills in sourcing, interviewing, and relationship-building techniques, exercising leadership capabilities
- Developed and posted job descriptions to various platforms to communicate open position requirements to potential candidates.
- Became sole SME on client account Suncorp New Zealand
- Maintained company Applicant Tracking System (ATS) to manage and track resumes and information about candidates.
- Improved client satisfaction by consistently providing high-quality candidates for various positions.
- Provided detailed feedback to both clients and candidates after interviews, facilitating continuous improvement in recruitment process.
- Built strong relationships with on-site clients and Hiring Managers
- Proved successful working within tight deadlines and fast-paced environments.
- Attained highest attrition rates in team across all key clients.
Associate Sourcing Partner
Hays Enterprise Solutions
07.2021 - 12.2021
- Inbound and outbound calls to find, attract and secure talent
- Assessed and recommended candidates to hiring managers
- Operated and maintained applicant tracking and candidate management systems.
- Conducted comprehensive candidate screenings to assess skills, experience, and fit for specific roles.
- Built strong relationships with clients through regular communication and understanding their unique needs.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Senior Sales Consultant / 3IC
Bendon Lingerie
09.2019 - 07.2021
- Sales, cash handling, monitoring & replenishing stock levels
- Achieved & exceeded all KPI expectations
- Key holder, performing opening and closing procedures,
- Trained and supervised new employees to use selling strategies and apply best practices.
- Greeted customers and helped with product questions, selections, and purchases.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Educated customers on proper bra fit, care, and maintenance for increased product longevity and comfort.
- Assisted in visual merchandising efforts, creating appealing displays that attracted customers and boosted sales.
- Attended industry trainings to stay updated on latest trends and innovations in lingerie design and fitting techniques.
Checkout Operator / Shift Supervisor
Pak N’ save
09.2016 - 09.2019
- Provided exceptional Customer Service to all customers
- Trained new employees on proper checkout procedures, enhancing overall efficiency across team.
- Created staff break and lunch schedules strategically to keep store adequately staffed for customer traffic.
- Monitored self-checkout systems and provided help in resolving problems.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
Education
Bachelor of Business - Marketing, Advertising, Retail And Sales
Auckland University of Technology
Auckland, NZ08.2024
High School Diploma -
Massey High School
Auckland, NZ01.2017
Skills
- 8 years’ experience providing exceptional customer service
- Great oral and written communication skills
- Marketing (SEO, SEM, CRO, CMS)
- High attention to detail
- Recruitment Management
- Relationship Building
- Training and mentoring
- Contract Negotiation
- Recruitment Process Outsourcing
- Database Maintenance
References
Available upon request.
Timeline
Senior Sourcing Partner
Hays Enterprise Solutions
09.2022 - Current
Sourcing Partner
Hays Enterprise Solutions
12.2021 - 09.2022
Associate Sourcing Partner
Hays Enterprise Solutions
07.2021 - 12.2021
Senior Sales Consultant / 3IC
Bendon Lingerie
09.2019 - 07.2021
Checkout Operator / Shift Supervisor
Pak N’ save
09.2016 - 09.2019
Bachelor of Business - Marketing, Advertising, Retail And Sales
Auckland University of Technology
High School Diploma -
Massey High School
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