Summary
Overview
Work History
Education
Skills
Extracurricular
References
Timeline
Generic

Sophie Bingley

West Harbour,AUK

Summary

I am a dedicated professional with strong customer relationship management skills. Experienced in resolving issues and fostering positive service experiences in fast-paced environments. Proactive team player with a background in training new employees and enhancing operational efficiency. Known for effective communication and problem-solving abilities, driving seamless collaboration and improved customer satisfaction.

Overview

6
6
years of professional experience

Work History

Fuel Station Attendant

Costco
Westgate, Auckland
03.2025 - Current
  • Monitored fuel inventory levels, promptly reporting discrepancies to maintain accuracy.
  • Trained new employees on proper operating procedures to enhance operational efficiency.
  • Addressed vendor inquiries through effective communication to ensure smooth supply chain processes.
  • Resolved customer complaints, fostering positive service experiences and retention.
  • Coordinated team efforts for efficient shift transitions and uninterrupted operations.

Team Member

Costco
Westgate, Auckland
11.2023 - 03.2025
  • Collaborated with team members to brainstorm creative marketing strategies.
  • Assisted in organizing promotional events and tradeshows.
  • Organized inventory to maintain a neat and accessible display.
  • Provided excellent customer service by answering questions about product locations.

Office Assistant

Security Systems Ltd
Auckland, Auckland
11.2019 - 02.2023
  • Managed daily office operations and maintained organized filing systems.
  • Handled incoming calls and provided customer support effectively.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.

Education

High School Diploma -

KingsWay School
Silverdale, NZ
11-2023

Skills

  • Customer relations
  • Team collaboration
  • Effective communication
  • Office administration
  • Time management
  • Problem solving

Extracurricular

  • Currently, I volunteer in the New Zealand Cadet Forces in the position of warrant officer, Northern Area. I am responsible for the operations of over 1,000 youth aged 13 to 20. This has made me proficient in organisational skills as well as people relations.
  • NZ citizenship and full driver's licence.
  • St John's first aid certificate.

References

References available upon request.

Timeline

Fuel Station Attendant

Costco
03.2025 - Current

Team Member

Costco
11.2023 - 03.2025

Office Assistant

Security Systems Ltd
11.2019 - 02.2023

High School Diploma -

KingsWay School

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Sophie Bingley