Sophie Jane Brock
Ashhurst,Manawatu
Summary
Dedicated professional with a strong work ethic and flexibility in scheduling. Proven ability in customer service and cash handling, complemented by effective communication skills. Eager to contribute to a dynamic team while focusing on personal growth and achieving significant goals.
Overview
3
3
years of professional experience
Work History
Front of house
Winnies Takeaways
Ashhurst
02.2023 - 12.2023
- In addition to my kitchen duties, I also operated the register, engaging with customers and managing cash transactions.
- Prepared food and crafted burgers, ensuring quality and consistency during part-time shifts.
- Supported kitchen operations by dedicating weekly hours to maintain workflow and service standards.
Checkout Operator
Countdown
Kelvin Grove , Palmerston north
04.2023 - 07.2023
- Operated checkout registers efficiently for customer transactions.
- Handled cash, credit, and debit transactions accurately.
- Maintained clean and organized checkout area throughout shifts.
- Collaborated with team members to manage peak hours effectively.
Refit Team
The Warehouse
Palmerston North
10.2022 - 01.2023
- Assisted refit team in relocating warehouse stationery to new store, ensuring efficient organization of items.
- Engaged with customers face-to-face to assess needs and provided hands-on assistance with physical tasks.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Staff member
Kelly Club
Ashhurst
07.2022 - 09.2022
- Served as casual staff member in after-school care, providing support during early mornings and after school hours.
- Organised engaging activities and games for children while preparing and serving nutritious afternoon tea.
- Acted as a positive role model for children, fostering a joyful environment and encouraging smiles and laughter.
- Ultimately decided to step back from this position after expressing my interest in transitioning to a full-time role, only to be informed that there was insufficient work available to accommodate such a change.
Kitchen Hand, Front of house
The Herb farm Cafe
Ashhurst
10.2020 - 01.2021
- Supported kitchen and front of house operations for three months, ensuring smooth service delivery.
- Operated till and delivered exceptional customer service, contributing to positive dining experiences.
- I decided to leave the position due to limited working hours.
Education
NCEA Level 1 and 2 -
Horizons education
Palmerston north01-2023
Level 4 Certificate - Food and Beverage
Ucol
Palmerston north01-2022
Skills
- Transaction processing
- Customer service
- Problem resolution
- Hygiene practices
- Team collaboration
- Self-Management
- Willingness To Learn
- Resilience
- Communication
Hobbies and Interests
- Music
- Gaming
- Pets
- Fishing/Hunting
Driver License
1, Full driver license
Timeline
Checkout Operator
Countdown
04.2023 - 07.2023
Front of house
Winnies Takeaways
02.2023 - 12.2023
Refit Team
The Warehouse
10.2022 - 01.2023
Staff member
Kelly Club
07.2022 - 09.2022
Kitchen Hand, Front of house
The Herb farm Cafe
10.2020 - 01.2021
NCEA Level 1 and 2 -
Horizons education
Level 4 Certificate - Food and Beverage
Ucol